Two years at the same age, so the older one is not punished for having been on the road longer.

2002 vs 2003 Ford Explorer

NHTSA Consumer Complaints complaints · snapshot 2026-09-07

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

Ford Explorer Complaints by Year

In plain English

A lifetime total makes the 2002 look busier because it has been on the road longer. This page counts reports in the first 288 months for each year, so both years are the same age.

In that window, the 2003 has 65.5% fewer owner reports than the 2002.

The mix also shifted: Body / frame is a larger share of reports on the 2003 (15.6 points). That is a change in what owners named, not a score.

Open both year-pages. Check the VIN at nhtsa.gov. Have a shop inspect Body / frame. Do not pick a year from the percentage alone.

First 288 months on market for each model year

Exposure window calculated through Sep 8, 2026

Reports while each year was the same age

▼ 65.5% fewer reports at the same age

NHTSA Consumer Complaints complaints · snapshot 2026-09-07

What owners named more or less

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2002 share 2003 share Share change
Body / frame (STRUCTURE) 13.6% 29.2% ▲ 15.6 pts larger share
Transmission / driveline (POWER TRAIN) 41.2% 26.4% ▼ 14.8 pts smaller share
Suspension (SUSPENSION) 10.5% 4.8% ▼ 5.7 pts smaller share
Wheels (WHEELS) 3.8% 5.6% ▲ 1.8 pts larger share
Glass / wipers / cameras (VISIBILITY) 3.1% 4.7% ▲ 1.6 pts larger share
Steering (STEERING) 3.5% 1.9% ▼ 1.6 pts smaller share
Cruise / speed control (VEHICLE SPEED CONTROL) 4.2% 2.9% ▼ 1.3 pts smaller share
Engine (ENGINE) 5.0% 6.3% ▲ 1.3 pts larger share
Fuel system (FUEL SYSTEM) 1.6% 0.8% ▼ 0.7 pts smaller share
Electrical (ELECTRICAL SYSTEM) 3.1% 3.5% ▲ 0.4 pts larger share
Seat belts (SEAT BELTS) 0.9% 1.3% ▲ 0.4 pts larger share
Airbags (AIR BAGS) 4.0% 3.9% ▼ 0.2 pts smaller share
Tires (TIRES) 0.5% 0.6% ▲ 0.1 pts larger share
Parking brake (PARKING BRAKE) 0.3% 0.2% ▼ 0.1 pts smaller share
Lights (EXTERIOR LIGHTING) 0.5% 0.5% ▼ 0.1 pts smaller share
Brakes (SERVICE BRAKES) 2.5% 2.5% ▲ 0.0 pts larger share
Unclassified NHTSA leftover 70.8% 66.4% ▼ 4.5 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-09-06

Recall campaigns

2002 10

Campaign components: Lights, Body / frame, Tires, and Glass / wipers / cameras

2003 7

Campaign components: Lights, Body / frame, and Glass / wipers / cameras

NHTSA Consumer Complaints complaints · snapshot 2026-09-07

Safety signals

◆ Fires
57 → 10
◆ Injuries
184 → 57

Frequently asked questions

Which Ford Explorer year had more problems, 2002 or 2003?

In that window, the 2003 has 65.5% fewer owner reports than the 2002. Lifetime totals are not used here because the older year has had more time on the road.

Why not just compare lifetime complaint totals?

The older year has had more time to collect reports. This page holds age constant by counting the first 288 months for each year.

Does a larger share of one system mean that year is worse?

No. It means owners named that system more often in the file. Inspect it. YearTell does not publish scores or a list of years to skip.