Two years at the same age, so the older one is not punished for having been on the road longer.

2003 vs 2004 Nissan Murano

NHTSA Consumer Complaints complaints · snapshot 2026-09-07

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

In plain English

A lifetime total makes the 2003 look busier because it has been on the road longer. This page counts reports in the first 276 months for each year, so both years are the same age.

In that window, the 2004 has 14.8% fewer owner reports than the 2003.

The mix also shifted: Glass / wipers / cameras is a larger share of reports on the 2004 (13.9 points). That is a change in what owners named, not a score.

Open both year-pages. Check the VIN at nhtsa.gov. Have a shop inspect Glass / wipers / cameras. Do not pick a year from the percentage alone.

First 276 months on market for each model year

Exposure window calculated through Sep 8, 2026

Reports while each year was the same age

▼ 14.8% fewer reports at the same age

NHTSA Consumer Complaints complaints · snapshot 2026-09-07

What owners named more or less

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2003 share 2004 share Share change
Glass / wipers / cameras (VISIBILITY) 5.4% 19.3% ▲ 13.9 pts larger share
Transmission / driveline (POWER TRAIN) 28.9% 18.0% ▼ 10.9 pts smaller share
Electrical (ELECTRICAL SYSTEM) 19.5% 12.0% ▼ 7.5 pts smaller share
Engine (ENGINE) 11.5% 7.4% ▼ 4.1 pts smaller share
Body / frame (STRUCTURE) 1.7% 3.0% ▲ 1.3 pts larger share
Steering (STEERING) 1.9% 3.1% ▲ 1.2 pts larger share
Cruise / speed control (VEHICLE SPEED CONTROL) 4.9% 4.0% ▼ 0.9 pts smaller share
Brakes (SERVICE BRAKES) 1.4% 2.1% ▲ 0.7 pts larger share
Wheels (WHEELS) 1.7% 1.0% ▼ 0.6 pts smaller share
Fuel system (FUEL SYSTEM) 3.5% 3.7% ▲ 0.2 pts larger share
Suspension (SUSPENSION) 1.7% 1.5% ▼ 0.2 pts smaller share
Tires (TIRES) not reported 0.2% ▲ 0.2 pts larger share
Automatic braking / collision warning (FORWARD COLLISION AVOIDANCE) not reported 0.2% ▲ 0.2 pts larger share
Airbags (AIR BAGS) 0.5% 0.6% ▲ 0.1 pts larger share
Lights (EXTERIOR LIGHTING) 0.5% 0.5% ▼ 0.1 pts smaller share
Seat belts (SEAT BELTS) 0.8% 0.7% ▼ 0.0 pts smaller share
Unclassified NHTSA leftover 47.7% 41.5% ▼ 6.3 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-09-06

Recall campaigns

2003 6

Campaign components: Electrical, Fuel system, Transmission / driveline, and Seat belts

2004 4

Campaign components: Electrical, Fuel system, and Seat belts

NHTSA Consumer Complaints complaints · snapshot 2026-09-07

Safety signals

◆ Fires
5 → 6
◆ Injuries
9 → 22

Frequently asked questions

Which Nissan Murano year had more problems, 2003 or 2004?

In that window, the 2004 has 14.8% fewer owner reports than the 2003. Lifetime totals are not used here because the older year has had more time on the road.

Why not just compare lifetime complaint totals?

The older year has had more time to collect reports. This page holds age constant by counting the first 276 months for each year.

Does a larger share of one system mean that year is worse?

No. It means owners named that system more often in the file. Inspect it. YearTell does not publish scores or a list of years to skip.