Equal-exposure complaint evidence and changes in the reported problem mix

2002 vs 2003 BMW 325I

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 287 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 22.5% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2002 share 2003 share Share change
VISIBILITY 9.9% 3.1% ▼ 6.9 pts smaller share
ELECTRICAL SYSTEM 8.1% 13.8% ▲ 5.7 pts larger share
ENGINE 7.5% 4.6% ▼ 2.9 pts smaller share
FUEL SYSTEM 1.2% 3.6% ▲ 2.3 pts larger share
POWER TRAIN 4.4% 6.6% ▲ 2.3 pts larger share
EXTERIOR LIGHTING 24.2% 21.9% ▼ 2.3 pts smaller share
SERVICE BRAKES 3.1% 1.0% ▼ 2.1 pts smaller share
AIR BAGS 31.1% 29.6% ▼ 1.5 pts smaller share
SUSPENSION 0.6% 2.0% ▲ 1.4 pts larger share
VEHICLE SPEED CONTROL 0.6% 2.0% ▲ 1.4 pts larger share
WHEELS 1.2% 0.5% ▼ 0.7 pts smaller share
SEAT BELTS 0.6% not reported ▼ 0.6 pts smaller share
TIRES 1.2% 1.0% ▼ 0.2 pts smaller share
STRUCTURE 1.2% 1.0% ▼ 0.2 pts smaller share
STEERING 2.5% 2.6% ▲ 0.1 pts larger share
UNKNOWN OR OTHER 34.2% 23.5% ▼ 10.7 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2002 7

Campaign components: AIR BAGS, EXTERIOR LIGHTING, and SERVICE BRAKES, HYDRAULIC

2003 8

Campaign components: AIR BAGS, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
19 → 11
◆ Injuries
7 → 12