Equal-exposure complaint evidence and changes in the reported problem mix

2013 vs 2014 BMW 328I

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 155 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 40.0% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2013 share	2014 share	Share change
ENGINE	28.0%	17.3%	▼ 10.7 pts smaller share
EXTERIOR LIGHTING	2.0%	7.3%	▲ 5.4 pts larger share
AIR BAGS	9.7%	5.3%	▼ 4.4 pts smaller share
FUEL SYSTEM	5.8%	9.3%	▲ 3.5 pts larger share
ELECTRICAL SYSTEM	18.3%	21.3%	▲ 3.0 pts larger share
VEHICLE SPEED CONTROL	2.0%	4.7%	▲ 2.7 pts larger share
POWER TRAIN	6.6%	4.7%	▼ 1.9 pts smaller share
WHEELS	0.8%	not reported	▼ 0.8 pts smaller share
SUSPENSION	0.8%	not reported	▼ 0.8 pts smaller share
STEERING	2.7%	2.0%	▼ 0.7 pts smaller share
TIRES	not reported	0.7%	▲ 0.7 pts larger share
SEAT BELTS	2.7%	3.3%	▲ 0.6 pts larger share
VISIBILITY	0.8%	1.3%	▲ 0.6 pts larger share
STRUCTURE	2.3%	2.7%	▲ 0.3 pts larger share
FORWARD COLLISION AVOIDANCE	0.4%	0.7%	▲ 0.3 pts larger share
SERVICE BRAKES	8.6%	8.7%	▲ 0.1 pts larger share
UNKNOWN OR OTHER	15.2%	18.0%	▲ 2.8 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2013 5

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, and SERVICE BRAKES, HYDRAULIC

2014 8

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, and SERVICE BRAKES, HYDRAULIC

NHTSA Consumer Complaints complaints · snapshot 2026-08-21