Equal-exposure complaint evidence and changes in the reported problem mix

2008 vs 2009 BUICK LUCERNE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 215 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 39.9% fewer reports in the equal exposure window

2008 213 complaints 2009 128 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2008 share 2009 share Share change
ELECTRICAL SYSTEM 32.2% 38.3% ▲ 6.0 pts larger share
FUEL SYSTEM 24.3% 28.1% ▲ 3.8 pts larger share
ENGINE 8.9% 5.5% ▼ 3.4 pts smaller share
AIR BAGS 4.2% 1.6% ▼ 2.7 pts smaller share
SERVICE BRAKES 3.3% 1.6% ▼ 1.7 pts smaller share
STEERING 3.3% 4.7% ▲ 1.4 pts larger share
STRUCTURE 5.1% 3.9% ▼ 1.2 pts smaller share
POWER TRAIN 1.9% 0.8% ▼ 1.1 pts smaller share
VISIBILITY 3.3% 2.3% ▼ 0.9 pts smaller share
SUSPENSION 0.9% not reported ▼ 0.9 pts smaller share
WHEELS 0.9% 1.6% ▲ 0.6 pts larger share
LANE DEPARTURE 0.5% not reported ▼ 0.5 pts smaller share
TIRES 0.5% not reported ▼ 0.5 pts smaller share
VEHICLE SPEED CONTROL 2.8% 2.3% ▼ 0.5 pts smaller share
SEAT BELTS 0.5% 0.8% ▲ 0.3 pts larger share
EXTERIOR LIGHTING 0.9% 0.8% ▼ 0.2 pts smaller share
UNKNOWN OR OTHER 26.6% 26.6% ▼ 0.1 pts smaller share

recalls · none on file

Recall campaigns

2008 0

Campaign components: not reported

2009 0

Campaign components: not reported

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
25 → 17
◆ Injuries
6 → 5