Equal-exposure complaint evidence and changes in the reported problem mix

1996 vs 1997 CADILLAC DEVILLE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 359 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 23.2% more reports in the equal exposure window

1996 216 complaints 1997 266 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 1996 share 1997 share Share change
SERVICE BRAKES 7.4% 19.2% ▲ 11.8 pts larger share
STEERING 16.2% 7.9% ▼ 8.3 pts smaller share
VEHICLE SPEED CONTROL 9.3% 1.1% ▼ 8.1 pts smaller share
EXTERIOR LIGHTING 4.6% 10.9% ▲ 6.3 pts larger share
AIR BAGS 5.1% 3.0% ▼ 2.1 pts smaller share
TIRES 1.9% not reported ▼ 1.9 pts smaller share
FUEL SYSTEM 15.3% 13.5% ▼ 1.8 pts smaller share
ELECTRICAL SYSTEM 6.5% 7.9% ▲ 1.4 pts larger share
SEAT BELTS 1.9% 0.8% ▼ 1.1 pts smaller share
SUSPENSION 2.3% 3.0% ▲ 0.7 pts larger share
WHEELS 1.4% 0.8% ▼ 0.6 pts smaller share
POWER TRAIN 2.8% 3.4% ▲ 0.6 pts larger share
VISIBILITY 0.9% 1.5% ▲ 0.6 pts larger share
PARKING BRAKE not reported 0.4% ▲ 0.4 pts larger share
STRUCTURE 1.4% 1.1% ▼ 0.3 pts smaller share
ENGINE 16.7% 16.5% ▼ 0.1 pts smaller share
UNKNOWN OR OTHER 74.1% 77.4% ▲ 3.4 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

1996 2

Campaign components: FUEL SYSTEM, GASOLINE and STRUCTURE

1997 2

Campaign components: FUEL SYSTEM, GASOLINE and SERVICE BRAKES, HYDRAULIC

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
7 → 8
◆ Injuries
12 → 6