Equal-exposure complaint evidence and changes in the reported problem mix

1996 vs 1997 CHRYSLER CIRRUS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 359 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 58.2% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	1996 share	1997 share	Share change
ENGINE	22.8%	15.2%	▼ 7.6 pts smaller share
FUEL SYSTEM	0.6%	6.1%	▲ 5.4 pts larger share
TIRES	1.3%	6.1%	▲ 4.8 pts larger share
SUSPENSION	10.8%	6.1%	▼ 4.7 pts smaller share
VISIBILITY	1.9%	6.1%	▲ 4.2 pts larger share
AIR BAGS	1.9%	6.1%	▲ 4.2 pts larger share
SERVICE BRAKES	13.3%	10.6%	▼ 2.7 pts smaller share
ELECTRICAL SYSTEM	8.2%	6.1%	▼ 2.2 pts smaller share
POWER TRAIN	12.7%	10.6%	▼ 2.1 pts smaller share
PARKING BRAKE	1.3%	not reported	▼ 1.3 pts smaller share
VEHICLE SPEED CONTROL	6.3%	7.6%	▲ 1.3 pts larger share
STEERING	7.0%	6.1%	▼ 0.9 pts smaller share
EXTERIOR LIGHTING	0.6%	not reported	▼ 0.6 pts smaller share
SEAT BELTS	0.6%	not reported	▼ 0.6 pts smaller share
STRUCTURE	3.2%	3.0%	▼ 0.1 pts smaller share
UNKNOWN OR OTHER	72.2%	77.3%	▲ 5.1 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

1996 11

Campaign components: ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, STRUCTURE, and SUSPENSION

1997 8

Campaign components: FUEL SYSTEM, GASOLINE, POWER TRAIN, STRUCTURE, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21