Equal-exposure complaint evidence and changes in the reported problem mix
2018 vs 2019 CHRYSLER PACIFICA
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.
First 95 months on market for each model year
Exposure window calculated through Aug 22, 2026
Age-matched reports
▼ 61.3% fewer reports in the equal exposure window
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Component share shift
Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.
View component share data as a table
| Component | 2018 share | 2019 share | Share change |
|---|---|---|---|
| ENGINE | 26.5% | 15.1% | ▼ 11.3 pts smaller share |
| SERVICE BRAKES | 1.6% | 11.6% | ▲ 10.0 pts larger share |
| POWER TRAIN | 12.1% | 15.7% | ▲ 3.6 pts larger share |
| STEERING | 12.7% | 9.3% | ▼ 3.4 pts smaller share |
| ELECTRICAL SYSTEM | 11.5% | 14.2% | ▲ 2.7 pts larger share |
| BACK OVER PREVENTION | 0.2% | 2.0% | ▲ 1.8 pts larger share |
| FORWARD COLLISION AVOIDANCE | 1.7% | 2.6% | ▲ 0.9 pts larger share |
| FUEL SYSTEM | 3.1% | 2.3% | ▼ 0.8 pts smaller share |
| SUSPENSION | 1.8% | 1.2% | ▼ 0.6 pts smaller share |
| AIR BAGS | 0.6% | not reported | ▼ 0.6 pts smaller share |
| VISIBILITY | 0.7% | 1.2% | ▲ 0.5 pts larger share |
| VEHICLE SPEED CONTROL | 2.8% | 2.3% | ▼ 0.5 pts smaller share |
| STRUCTURE | 1.3% | 1.7% | ▲ 0.4 pts larger share |
| EXTERIOR LIGHTING | 0.3% | not reported | ▼ 0.3 pts smaller share |
| WHEELS | 0.5% | 0.6% | ▲ 0.1 pts larger share |
| TIRES | 0.1% | not reported | ▼ 0.1 pts smaller share |
| SEAT BELTS | 0.4% | 0.3% | ▼ 0.1 pts smaller share |
| PARKING BRAKE | 0.1% | not reported | ▼ 0.1 pts smaller share |
| LANE DEPARTURE | 0.7% | 0.6% | ▼ 0.1 pts smaller share |
| UNKNOWN OR OTHER | 25.4% | 28.5% | ▲ 3.1 pts larger share |
NHTSA Safety Recalls recalls · snapshot 2026-08-22
Recall campaigns
Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN, SEAT BELTS, and SUSPENSION
Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, and EQUIPMENT ADAPTIVE/MOBILITY
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Safety signals
- ◆ Fires
- 26 → 3
- ◆ Injuries
- 19 → 3