Equal-exposure complaint evidence and changes in the reported problem mix

2009 vs 2010 CHRYSLER TOWN AND COUNTRY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 203 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 121.1% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2009 share 2010 share Share change
ELECTRICAL SYSTEM 51.9% 47.0% ▼ 4.9 pts smaller share
ENGINE 9.5% 14.1% ▲ 4.6 pts larger share
EXTERIOR LIGHTING 1.1% 4.8% ▲ 3.6 pts larger share
STEERING 2.7% 5.9% ▲ 3.2 pts larger share
AIR BAGS 6.7% 4.0% ▼ 2.7 pts smaller share
WHEELS 3.6% 1.6% ▼ 2.0 pts smaller share
TIRES 2.4% 0.7% ▼ 1.7 pts smaller share
SERVICE BRAKES 7.0% 5.6% ▼ 1.4 pts smaller share
VEHICLE SPEED CONTROL 2.0% 1.1% ▼ 0.9 pts smaller share
STRUCTURE 1.1% 1.8% ▲ 0.7 pts larger share
VISIBILITY 0.7% 1.3% ▲ 0.6 pts larger share
POWER TRAIN 3.1% 2.8% ▼ 0.3 pts smaller share
SUSPENSION 0.3% 0.5% ▲ 0.2 pts larger share
BACK OVER PREVENTION 0.1% not reported ▼ 0.1 pts smaller share
FUEL SYSTEM 0.9% 0.8% ▼ 0.1 pts smaller share
UNKNOWN OR OTHER 14.8% 15.4% ▲ 0.5 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2009 6

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, and SUSPENSION

2010 5

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
12 → 25
◆ Injuries
12 → 38