Equal-exposure complaint evidence and changes in the reported problem mix

2014 vs 2015 FORD C-MAX

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 143 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 38.7% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2014 share 2015 share Share change
BACK OVER PREVENTION 1.8% 15.4% ▲ 13.6 pts larger share
ELECTRICAL SYSTEM 21.8% 10.8% ▼ 11.1 pts smaller share
SERVICE BRAKES 0.9% 4.6% ▲ 3.7 pts larger share
AIR BAGS 2.7% 6.2% ▲ 3.4 pts larger share
ENGINE 1.8% 4.6% ▲ 2.8 pts larger share
POWER TRAIN 16.4% 13.9% ▼ 2.5 pts smaller share
STRUCTURE 5.5% 3.1% ▼ 2.4 pts smaller share
WHEELS 3.6% 1.5% ▼ 2.1 pts smaller share
VISIBILITY not reported 1.5% ▲ 1.5 pts larger share
EXTERIOR LIGHTING not reported 1.5% ▲ 1.5 pts larger share
FUEL SYSTEM 5.5% 4.6% ▼ 0.8 pts smaller share
SEAT BELTS 0.9% 1.5% ▲ 0.6 pts larger share
STEERING 12.7% 12.3% ▼ 0.4 pts smaller share
VEHICLE SPEED CONTROL 1.8% 1.5% ▼ 0.3 pts smaller share
UNKNOWN OR OTHER 35.5% 27.7% ▼ 7.8 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2014 8

Campaign components: AIR BAGS, EQUIPMENT, LATCHES/LOCKS/LINKAGES, POWER TRAIN, and SEATS

2015 6

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT, LATCHES/LOCKS/LINKAGES, and POWER TRAIN

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
5 → 0
◆ Injuries
6 → 8