Equal-exposure complaint evidence and changes in the reported problem mix

1995 vs 1996 FORD CROWN VICTORIA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 371 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 11.0% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 1995 share 1996 share Share change
STEERING 37.8% 10.6% ▼ 27.2 pts smaller share
ENGINE 3.3% 24.5% ▲ 21.3 pts larger share
FUEL SYSTEM 5.3% 12.1% ▲ 6.8 pts larger share
SUSPENSION 11.4% 15.4% ▲ 4.0 pts larger share
SERVICE BRAKES 11.4% 8.4% ▼ 3.0 pts smaller share
AIR BAGS 3.7% 0.7% ▼ 2.9 pts smaller share
STRUCTURE 0.8% 3.3% ▲ 2.5 pts larger share
EXTERIOR LIGHTING 2.4% 0.7% ▼ 1.7 pts smaller share
VISIBILITY 2.4% 4.0% ▲ 1.6 pts larger share
ELECTRICAL SYSTEM 4.9% 3.3% ▼ 1.6 pts smaller share
VEHICLE SPEED CONTROL 5.3% 6.6% ▲ 1.3 pts larger share
POWER TRAIN 4.5% 3.3% ▼ 1.2 pts smaller share
SEAT BELTS 1.2% 0.7% ▼ 0.5 pts smaller share
PARKING BRAKE 1.2% 0.7% ▼ 0.5 pts smaller share
TIRES 0.4% not reported ▼ 0.4 pts smaller share
WHEELS 0.8% 1.1% ▲ 0.3 pts larger share
UNKNOWN OR OTHER 88.2% 78.8% ▼ 9.5 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

1995 12

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SERVICE BRAKES, HYDRAULIC, STEERING, SUSPENSION, and VEHICLE SPEED CONTROL

1996 12

Campaign components: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SERVICE BRAKES, HYDRAULIC, STEERING, SUSPENSION, and VEHICLE SPEED CONTROL

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
11 → 16
◆ Injuries
15 → 15