Equal-exposure complaint evidence and changes in the reported problem mix
1996 vs 1997 FORD CROWN VICTORIA
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.
First 359 months on market for each model year
Exposure window calculated through Aug 22, 2026
Age-matched reports
▲ 4.4% more reports in the equal exposure window
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Component share shift
Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.
View component share data as a table
| Component | 1996 share | 1997 share | Share change |
|---|---|---|---|
| SERVICE BRAKES | 8.4% | 16.8% | ▲ 8.4 pts larger share |
| STEERING | 10.6% | 2.5% | ▼ 8.2 pts smaller share |
| ENGINE | 24.5% | 28.1% | ▲ 3.5 pts larger share |
| FUEL SYSTEM | 12.1% | 8.8% | ▼ 3.3 pts smaller share |
| EXTERIOR LIGHTING | 0.7% | 2.8% | ▲ 2.1 pts larger share |
| POWER TRAIN | 3.3% | 2.1% | ▼ 1.2 pts smaller share |
| WHEELS | 1.1% | 0.4% | ▼ 0.8 pts smaller share |
| TIRES | not reported | 0.7% | ▲ 0.7 pts larger share |
| STRUCTURE | 3.3% | 2.8% | ▼ 0.5 pts smaller share |
| SUSPENSION | 15.4% | 15.1% | ▼ 0.3 pts smaller share |
| VISIBILITY | 4.0% | 3.9% | ▼ 0.2 pts smaller share |
| ELECTRICAL SYSTEM | 3.3% | 3.2% | ▼ 0.1 pts smaller share |
| VEHICLE SPEED CONTROL | 6.6% | 6.7% | ▲ 0.1 pts larger share |
| PARKING BRAKE | 0.7% | 0.7% | ▼ 0.0 pts smaller share |
| AIR BAGS | 0.7% | 0.7% | ▼ 0.0 pts smaller share |
| SEAT BELTS | 0.7% | 0.7% | ▼ 0.0 pts smaller share |
| UNKNOWN OR OTHER | 78.8% | 77.9% | ▼ 0.9 pts smaller share |
NHTSA Safety Recalls recalls · snapshot 2026-08-22
Recall campaigns
Campaign components: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SERVICE BRAKES, HYDRAULIC, STEERING, SUSPENSION, and VEHICLE SPEED CONTROL
Campaign components: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES, SEAT BELTS, SERVICE BRAKES, HYDRAULIC, SUSPENSION, and VEHICLE SPEED CONTROL
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Safety signals
- ◆ Fires
- 16 → 15
- ◆ Injuries
- 15 → 18