Equal-exposure complaint evidence and changes in the reported problem mix

2013 vs 2014 FORD EXPLORER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 155 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 20.7% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2013 share	2014 share	Share change
STEERING	33.7%	26.8%	▼ 6.9 pts smaller share
FUEL SYSTEM	4.9%	2.3%	▼ 2.5 pts smaller share
ENGINE	9.0%	11.3%	▲ 2.3 pts larger share
SUSPENSION	2.9%	5.1%	▲ 2.2 pts larger share
STRUCTURE	16.5%	14.8%	▼ 1.7 pts smaller share
AIR BAGS	0.5%	1.8%	▲ 1.4 pts larger share
WHEELS	0.7%	1.4%	▲ 0.8 pts larger share
ELECTRICAL SYSTEM	3.7%	3.0%	▼ 0.7 pts smaller share
SEAT BELTS	0.5%	1.3%	▲ 0.7 pts larger share
EXTERIOR LIGHTING	1.1%	1.4%	▲ 0.4 pts larger share
LANE DEPARTURE	0.5%	0.2%	▼ 0.3 pts smaller share
FORWARD COLLISION AVOIDANCE	0.2%	0.5%	▲ 0.3 pts larger share
POWER TRAIN	3.9%	3.7%	▼ 0.2 pts smaller share
VISIBILITY	2.2%	2.3%	▲ 0.1 pts larger share
SERVICE BRAKES	1.0%	0.9%	▼ 0.1 pts smaller share
BACK OVER PREVENTION	1.5%	1.6%	▲ 0.1 pts larger share
PARKING BRAKE	0.1%	not reported	▼ 0.1 pts smaller share
TIRES	0.0%	0.1%	▲ 0.1 pts larger share
VEHICLE SPEED CONTROL	1.2%	1.1%	▼ 0.1 pts smaller share
UNKNOWN OR OTHER	31.1%	32.1%	▲ 1.0 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2013 12

Campaign components: FUEL SYSTEM, GASOLINE, STEERING, STRUCTURE, and SUSPENSION

2014 7

Campaign components: POWER TRAIN, STRUCTURE, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21