Equal-exposure complaint evidence and changes in the reported problem mix
2002 vs 2003 FORD FOCUS
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.
First 287 months on market for each model year
Exposure window calculated through Aug 22, 2026
Age-matched reports
▲ 6.9% more reports in the equal exposure window
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Component share shift
Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.
View component share data as a table
| Component | 2002 share | 2003 share | Share change |
|---|---|---|---|
| ELECTRICAL SYSTEM | 27.9% | 47.5% | ▲ 19.6 pts larger share |
| FUEL SYSTEM | 6.9% | 1.3% | ▼ 5.6 pts smaller share |
| SUSPENSION | 9.1% | 4.4% | ▼ 4.7 pts smaller share |
| ENGINE | 10.3% | 5.7% | ▼ 4.6 pts smaller share |
| AIR BAGS | 6.7% | 4.2% | ▼ 2.5 pts smaller share |
| WHEELS | 3.3% | 0.8% | ▼ 2.5 pts smaller share |
| TIRES | 2.9% | 1.1% | ▼ 1.8 pts smaller share |
| STEERING | 4.1% | 5.7% | ▲ 1.6 pts larger share |
| STRUCTURE | 4.1% | 2.8% | ▼ 1.3 pts smaller share |
| VEHICLE SPEED CONTROL | 1.9% | 0.8% | ▼ 1.1 pts smaller share |
| SERVICE BRAKES | 6.3% | 5.3% | ▼ 1.0 pts smaller share |
| POWER TRAIN | 4.6% | 3.6% | ▼ 0.9 pts smaller share |
| EXTERIOR LIGHTING | 0.8% | 1.5% | ▲ 0.7 pts larger share |
| PARKING BRAKE | 0.3% | not reported | ▼ 0.3 pts smaller share |
| VISIBILITY | 2.3% | 2.1% | ▼ 0.3 pts smaller share |
| SEAT BELTS | 1.1% | 1.3% | ▲ 0.1 pts larger share |
| UNKNOWN OR OTHER | 68.4% | 70.2% | ▲ 1.8 pts larger share |
NHTSA Safety Recalls recalls · snapshot 2026-08-22
Recall campaigns
Campaign components: EXTERIOR LIGHTING and LATCHES/LOCKS/LINKAGES
Campaign components: EXTERIOR LIGHTING and LATCHES/LOCKS/LINKAGES
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Safety signals
- ◆ Fires
- 20 → 17
- ◆ Injuries
- 75 → 50