Equal-exposure complaint evidence and changes in the reported problem mix

2000 vs 2001 FORD WINDSTAR

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 311 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 0.9% more reports in the equal exposure window

2000 1,651 complaints 2001 1,666 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2000 share 2001 share Share change
SERVICE BRAKES 17.3% 24.6% ▲ 7.3 pts larger share
POWER TRAIN 14.4% 7.3% ▼ 7.1 pts smaller share
SUSPENSION 17.7% 20.7% ▲ 3.0 pts larger share
STRUCTURE 11.0% 13.1% ▲ 2.1 pts larger share
ENGINE 4.7% 2.9% ▼ 1.8 pts smaller share
VISIBILITY 3.5% 1.9% ▼ 1.5 pts smaller share
VEHICLE SPEED CONTROL 6.1% 5.3% ▼ 0.8 pts smaller share
AIR BAGS 1.6% 2.3% ▲ 0.8 pts larger share
EXTERIOR LIGHTING 0.7% 1.5% ▲ 0.8 pts larger share
FUEL SYSTEM 1.5% 0.8% ▼ 0.7 pts smaller share
STEERING 2.9% 2.3% ▼ 0.6 pts smaller share
WHEELS 0.9% 1.3% ▲ 0.4 pts larger share
ELECTRICAL SYSTEM 9.5% 9.1% ▼ 0.4 pts smaller share
SEAT BELTS 1.0% 0.7% ▼ 0.4 pts smaller share
PARKING BRAKE 0.4% 0.5% ▲ 0.1 pts larger share
TIRES 0.5% 0.4% ▼ 0.1 pts smaller share
FORWARD COLLISION AVOIDANCE not reported 0.1% ▲ 0.1 pts larger share
BACK OVER PREVENTION 0.1% not reported ▼ 0.1 pts smaller share
UNKNOWN OR OTHER 66.6% 59.7% ▼ 6.9 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2000 16

Campaign components: ELECTRICAL SYSTEM, EQUIPMENT, FUEL SYSTEM, GASOLINE, POWER TRAIN, STRUCTURE, SUSPENSION, VEHICLE SPEED CONTROL, and VISIBILITY

2001 16

Campaign components: AIR BAGS, EQUIPMENT, POWER TRAIN, SEAT BELTS, SEATS, STRUCTURE, SUSPENSION, VEHICLE SPEED CONTROL, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
55 → 60
◆ Injuries
61 → 59