Equal-exposure complaint evidence and changes in the reported problem mix

2019 vs 2020 HYUNDAI KONA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 83 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 7.2% fewer reports in the equal exposure window

2019 195 complaints 2020 181 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2019 share 2020 share Share change
ELECTRICAL SYSTEM 16.3% 10.5% ▼ 5.8 pts smaller share
FUEL SYSTEM 6.7% 2.8% ▼ 3.9 pts smaller share
ENGINE 46.7% 50.3% ▲ 3.6 pts larger share
STEERING 0.4% 2.8% ▲ 2.3 pts larger share
FORWARD COLLISION AVOIDANCE 3.3% 5.5% ▲ 2.2 pts larger share
LANE DEPARTURE 1.7% not reported ▼ 1.7 pts smaller share
VEHICLE SPEED CONTROL 2.1% 3.3% ▲ 1.2 pts larger share
SUSPENSION not reported 1.1% ▲ 1.1 pts larger share
SERVICE BRAKES 1.3% 2.2% ▲ 1.0 pts larger share
EXTERIOR LIGHTING 0.8% not reported ▼ 0.8 pts smaller share
POWER TRAIN 7.9% 7.2% ▼ 0.7 pts smaller share
VISIBILITY 0.4% 1.1% ▲ 0.7 pts larger share
STRUCTURE 1.7% 1.1% ▼ 0.6 pts smaller share
AIR BAGS 1.7% 1.1% ▼ 0.6 pts smaller share
BACK OVER PREVENTION not reported 0.6% ▲ 0.6 pts larger share
TIRES not reported 0.6% ▲ 0.6 pts larger share
WHEELS 0.4% 0.6% ▲ 0.1 pts larger share
UNKNOWN OR OTHER 17.1% 18.8% ▲ 1.7 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2019 4

Campaign components: ELECTRICAL SYSTEM and SERVICE BRAKES, HYDRAULIC

2020 5

Campaign components: ELECTRICAL SYSTEM, EQUIPMENT, and SERVICE BRAKES, HYDRAULIC

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
6 → 3
◆ Injuries
7 → 12