Equal-exposure complaint evidence and changes in the reported problem mix

2023 vs 2024 HYUNDAI SANTA FE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 35 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 18.4% fewer reports in the equal exposure window

2023 201 complaints 2024 164 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2023 share 2024 share Share change
FORWARD COLLISION AVOIDANCE 16.2% 7.9% ▼ 8.3 pts smaller share
POWER TRAIN 13.0% 18.3% ▲ 5.3 pts larger share
ENGINE 10.1% 4.9% ▼ 5.2 pts smaller share
FUEL SYSTEM 6.5% 2.4% ▼ 4.0 pts smaller share
SEAT BELTS 1.1% 4.3% ▲ 3.2 pts larger share
LANE DEPARTURE 1.8% 3.7% ▲ 1.9 pts larger share
BACK OVER PREVENTION 1.4% 3.1% ▲ 1.6 pts larger share
SERVICE BRAKES 4.0% 5.5% ▲ 1.5 pts larger share
ELECTRICAL SYSTEM 7.9% 9.2% ▲ 1.2 pts larger share
TIRES not reported 0.6% ▲ 0.6 pts larger share
VEHICLE SPEED CONTROL 4.3% 4.9% ▲ 0.6 pts larger share
STRUCTURE 2.5% 3.1% ▲ 0.5 pts larger share
WHEELS 1.4% 1.8% ▲ 0.4 pts larger share
SUSPENSION 0.4% not reported ▼ 0.4 pts smaller share
VISIBILITY 5.8% 5.5% ▼ 0.3 pts smaller share
AIR BAGS 0.4% 0.6% ▲ 0.3 pts larger share
EXTERIOR LIGHTING 1.1% 1.2% ▲ 0.1 pts larger share
STEERING 1.1% 1.2% ▲ 0.1 pts larger share
UNKNOWN OR OTHER 48.9% 42.7% ▼ 6.2 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2023 2

Campaign components: SEAT BELTS

2024 7

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, POWER TRAIN, and SEAT BELTS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
3 → 0
◆ Injuries
17 → 10