Equal-exposure complaint evidence and changes in the reported problem mix

1996 vs 1997 JEEP GRAND CHEROKEE

NHTSA Consumer Complaints complaints · snapshot 2026-08-22

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 359 months on market for each model year

Exposure window calculated through Aug 23, 2026

Age-matched reports

▲ 12.5% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-22

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	1996 share	1997 share	Share change
FUEL SYSTEM	11.3%	26.4%	▲ 15.1 pts larger share
POWER TRAIN	28.4%	22.6%	▼ 5.8 pts smaller share
STRUCTURE	7.6%	4.3%	▼ 3.3 pts smaller share
SERVICE BRAKES	10.7%	13.2%	▲ 2.5 pts larger share
STEERING	5.4%	3.4%	▼ 2.0 pts smaller share
TIRES	2.6%	0.8%	▼ 1.8 pts smaller share
ENGINE	8.9%	7.2%	▼ 1.7 pts smaller share
ELECTRICAL SYSTEM	4.5%	3.1%	▼ 1.4 pts smaller share
VISIBILITY	0.6%	1.7%	▲ 1.2 pts larger share
WHEELS	1.3%	0.4%	▼ 0.9 pts smaller share
SEAT BELTS	1.4%	0.6%	▼ 0.8 pts smaller share
SUSPENSION	3.6%	3.2%	▼ 0.4 pts smaller share
AIR BAGS	3.3%	3.0%	▼ 0.4 pts smaller share
VEHICLE SPEED CONTROL	2.6%	2.5%	▼ 0.2 pts smaller share
PARKING BRAKE	0.3%	0.3%	▼ 0.0 pts smaller share
EXTERIOR LIGHTING	1.0%	1.0%	▼ 0.0 pts smaller share
UNKNOWN OR OTHER	77.8%	80.4%	▲ 2.6 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

1996 12

Campaign components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, SUSPENSION, and VISIBILITY

1997 11

Campaign components: AIR BAGS, EXTERIOR LIGHTING, FUEL SYSTEM, GASOLINE, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-22