Equal-exposure complaint evidence and changes in the reported problem mix

1996 vs 1997 KIA SEPHIA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 359 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 72.0% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 1996 share 1997 share Share change
ENGINE 8.5% 13.8% ▲ 5.3 pts larger share
AIR BAGS 7.6% 11.8% ▲ 4.2 pts larger share
ELECTRICAL SYSTEM 13.6% 9.9% ▼ 3.7 pts smaller share
FUEL SYSTEM 1.7% 4.9% ▲ 3.2 pts larger share
POWER TRAIN 4.2% 6.9% ▲ 2.7 pts larger share
VISIBILITY 3.4% 1.0% ▼ 2.4 pts smaller share
SERVICE BRAKES 22.0% 24.1% ▲ 2.1 pts larger share
SUSPENSION 2.5% 0.5% ▼ 2.1 pts smaller share
STRUCTURE 6.8% 4.9% ▼ 1.9 pts smaller share
PARKING BRAKE 1.7% not reported ▼ 1.7 pts smaller share
SEAT BELTS 8.5% 6.9% ▼ 1.6 pts smaller share
EXTERIOR LIGHTING 1.7% 0.5% ▼ 1.2 pts smaller share
STEERING 0.9% 1.5% ▲ 0.6 pts larger share
TIRES 0.9% 1.5% ▲ 0.6 pts larger share
WHEELS not reported 0.5% ▲ 0.5 pts larger share
VEHICLE SPEED CONTROL 2.5% 2.5% ▼ 0.1 pts smaller share
UNKNOWN OR OTHER 82.2% 82.3% ▲ 0.1 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

1996 1

Campaign components: SEAT BELTS

1997 1

Campaign components: SEAT BELTS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
4 → 5
◆ Injuries
17 → 29