Equal-exposure complaint evidence and changes in the reported problem mix

2010 vs 2011 KIA SOUL

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 191 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 47.7% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2010 share	2011 share	Share change
SERVICE BRAKES	3.1%	16.9%	▲ 13.9 pts larger share
STRUCTURE	13.9%	2.7%	▼ 11.2 pts smaller share
STEERING	7.7%	1.6%	▼ 6.1 pts smaller share
ENGINE	5.4%	9.5%	▲ 4.1 pts larger share
EXTERIOR LIGHTING	2.3%	6.4%	▲ 4.0 pts larger share
ELECTRICAL SYSTEM	13.1%	10.1%	▼ 3.0 pts smaller share
VEHICLE SPEED CONTROL	5.4%	2.7%	▼ 2.7 pts smaller share
SUSPENSION	0.8%	3.2%	▲ 2.4 pts larger share
AIR BAGS	10.8%	9.0%	▼ 1.8 pts smaller share
TIRES	2.3%	0.5%	▼ 1.8 pts smaller share
FUEL SYSTEM	3.9%	2.1%	▼ 1.7 pts smaller share
SEAT BELTS	1.5%	3.2%	▲ 1.6 pts larger share
VISIBILITY	6.9%	7.9%	▲ 1.0 pts larger share
POWER TRAIN	5.4%	6.4%	▲ 1.0 pts larger share
PARKING BRAKE	0.8%	not reported	▼ 0.8 pts smaller share
FORWARD COLLISION AVOIDANCE	not reported	0.5%	▲ 0.5 pts larger share
WHEELS	3.1%	2.7%	▼ 0.4 pts smaller share
UNKNOWN OR OTHER	29.2%	40.2%	▲ 11.0 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2010 3

Campaign components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, and STRUCTURE

2011 3

Campaign components: EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, and STRUCTURE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21