Equal-exposure complaint evidence and changes in the reported problem mix

2003 vs 2004 LINCOLN TOWN CAR

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 275 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 58.4% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2003 share 2004 share Share change
SUSPENSION 36.0% 1.2% ▼ 34.8 pts smaller share
POWER TRAIN 11.2% not reported ▼ 11.2 pts smaller share
VEHICLE SPEED CONTROL 8.6% 19.5% ▲ 10.9 pts larger share
STEERING 6.6% 17.1% ▲ 10.5 pts larger share
SERVICE BRAKES 5.1% 12.2% ▲ 7.1 pts larger share
STRUCTURE 6.1% 11.0% ▲ 4.9 pts larger share
ELECTRICAL SYSTEM 2.5% 7.3% ▲ 4.8 pts larger share
AIR BAGS 4.6% 2.4% ▼ 2.1 pts smaller share
VISIBILITY 0.5% 2.4% ▲ 1.9 pts larger share
WHEELS 3.1% 4.9% ▲ 1.8 pts larger share
EXTERIOR LIGHTING 2.0% 3.7% ▲ 1.6 pts larger share
TIRES 1.0% 2.4% ▲ 1.4 pts larger share
ENGINE 5.1% 6.1% ▲ 1.0 pts larger share
PARKING BRAKE 1.0% not reported ▼ 1.0 pts smaller share
BACK OVER PREVENTION 0.5% not reported ▼ 0.5 pts smaller share
FUEL SYSTEM 1.0% 1.2% ▲ 0.2 pts larger share
UNKNOWN OR OTHER 51.3% 37.8% ▼ 13.5 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2003 1

Campaign components: SUSPENSION

2004 0

Campaign components: not reported

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
0 → 3
◆ Injuries
6 → 6