Equal-exposure complaint evidence and changes in the reported problem mix

2002 vs 2003 MINI COOPER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 287 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 67.6% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2002 share 2003 share Share change
STEERING 31.4% 47.1% ▲ 15.8 pts larger share
AIR BAGS 12.4% 2.6% ▼ 9.9 pts smaller share
VISIBILITY 15.1% 6.1% ▼ 9.0 pts smaller share
POWER TRAIN 20.0% 25.5% ▲ 5.5 pts larger share
ENGINE 4.9% 6.5% ▲ 1.6 pts larger share
SERVICE BRAKES 1.6% 0.7% ▼ 1.0 pts smaller share
TIRES not reported 1.0% ▲ 1.0 pts larger share
FUEL SYSTEM not reported 1.0% ▲ 1.0 pts larger share
WHEELS 0.5% not reported ▼ 0.5 pts smaller share
STRUCTURE 0.5% not reported ▼ 0.5 pts smaller share
ELECTRICAL SYSTEM 4.3% 4.8% ▲ 0.5 pts larger share
SUSPENSION 0.5% 1.0% ▲ 0.4 pts larger share
VEHICLE SPEED CONTROL 1.6% 1.3% ▼ 0.3 pts smaller share
EXTERIOR LIGHTING 0.5% 0.7% ▲ 0.1 pts larger share
UNKNOWN OR OTHER 44.9% 34.5% ▼ 10.3 pts smaller share

recalls · none on file

Recall campaigns

2002 0

Campaign components: not reported

2003 0

Campaign components: not reported

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
8 → 26
◆ Injuries
8 → 2