Equal-exposure complaint evidence and changes in the reported problem mix

2003 vs 2004 MINI COOPER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 275 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 9.7% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2003 share 2004 share Share change
STEERING 47.1% 78.9% ▲ 31.8 pts larger share
POWER TRAIN 25.5% 8.2% ▼ 17.3 pts smaller share
ENGINE 6.5% 2.1% ▼ 4.3 pts smaller share
VISIBILITY 6.1% 2.1% ▼ 4.0 pts smaller share
AIR BAGS 2.6% not reported ▼ 2.6 pts smaller share
VEHICLE SPEED CONTROL 1.3% not reported ▼ 1.3 pts smaller share
ELECTRICAL SYSTEM 4.8% 3.6% ▼ 1.3 pts smaller share
STRUCTURE not reported 0.7% ▲ 0.7 pts larger share
WHEELS not reported 0.7% ▲ 0.7 pts larger share
FUEL SYSTEM 1.0% 0.4% ▼ 0.6 pts smaller share
TIRES 1.0% 0.4% ▼ 0.6 pts smaller share
SERVICE BRAKES 0.7% 0.4% ▼ 0.3 pts smaller share
EXTERIOR LIGHTING 0.7% 0.4% ▼ 0.3 pts smaller share
SUSPENSION 1.0% 1.1% ▲ 0.1 pts larger share
UNKNOWN OR OTHER 34.5% 15.4% ▼ 19.2 pts smaller share

recalls · none on file

Recall campaigns

2003 0

Campaign components: not reported

2004 0

Campaign components: not reported

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
26 → 9
◆ Injuries
2 → 1