Equal-exposure complaint evidence and changes in the reported problem mix

2019 vs 2020 NISSAN SENTRA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 83 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 3.1% more reports in the equal exposure window

2019 197 complaints 2020 203 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2019 share 2020 share Share change
STEERING 0.9% 19.7% ▲ 18.8 pts larger share
POWER TRAIN 18.2% 2.5% ▼ 15.8 pts smaller share
FORWARD COLLISION AVOIDANCE 14.5% 27.1% ▲ 12.6 pts larger share
EXTERIOR LIGHTING 9.8% 1.5% ▼ 8.3 pts smaller share
SERVICE BRAKES 5.6% 1.5% ▼ 4.1 pts smaller share
BACK OVER PREVENTION 0.5% 4.4% ▲ 4.0 pts larger share
AIR BAGS 3.3% not reported ▼ 3.3 pts smaller share
ENGINE 4.2% 2.0% ▼ 2.2 pts smaller share
LANE DEPARTURE 0.5% 2.5% ▲ 2.0 pts larger share
VEHICLE SPEED CONTROL 2.3% 0.5% ▼ 1.9 pts smaller share
WHEELS not reported 1.5% ▲ 1.5 pts larger share
FUEL SYSTEM 1.4% not reported ▼ 1.4 pts smaller share
SUSPENSION 1.4% 2.5% ▲ 1.1 pts larger share
SEAT BELTS 1.4% 0.5% ▼ 0.9 pts smaller share
STRUCTURE 1.9% 1.0% ▼ 0.9 pts smaller share
ELECTRICAL SYSTEM 13.1% 12.3% ▼ 0.8 pts smaller share
VISIBILITY 0.9% 1.5% ▲ 0.6 pts larger share
UNKNOWN OR OTHER 39.7% 52.7% ▲ 13.0 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2019 2

Campaign components: BACK OVER PREVENTION and EXTERIOR LIGHTING

2020 4

Campaign components: BACK OVER PREVENTION, EXTERIOR LIGHTING, and STEERING

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
1 → 0
◆ Injuries
18 → 2