Equal-exposure complaint evidence and changes in the reported problem mix

2020 vs 2021 NISSAN SENTRA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 71 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 31.4% fewer reports in the equal exposure window

2020 185 complaints 2021 127 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2020 share 2021 share Share change
ELECTRICAL SYSTEM 12.3% 18.1% ▲ 5.8 pts larger share
FORWARD COLLISION AVOIDANCE 27.1% 22.8% ▼ 4.3 pts smaller share
SERVICE BRAKES 1.5% 5.5% ▲ 4.0 pts larger share
BACK OVER PREVENTION 4.4% 1.6% ▼ 2.9 pts smaller share
EXTERIOR LIGHTING 1.5% 3.2% ▲ 1.7 pts larger share
STRUCTURE 1.0% 2.4% ▲ 1.4 pts larger share
VEHICLE SPEED CONTROL 0.5% 1.6% ▲ 1.1 pts larger share
LANE DEPARTURE 2.5% 1.6% ▼ 0.9 pts smaller share
PARKING BRAKE not reported 0.8% ▲ 0.8 pts larger share
VISIBILITY 1.5% 0.8% ▼ 0.7 pts smaller share
SEAT BELTS 0.5% not reported ▼ 0.5 pts smaller share
ENGINE 2.0% 2.4% ▲ 0.4 pts larger share
SUSPENSION 2.5% 2.4% ▼ 0.1 pts smaller share
POWER TRAIN 2.5% 2.4% ▼ 0.1 pts smaller share
WHEELS 1.5% 1.6% ▲ 0.1 pts larger share
STEERING 19.7% 19.7% ▼ 0.0 pts smaller share
UNKNOWN OR OTHER 52.7% 42.5% ▼ 10.2 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2020 4

Campaign components: BACK OVER PREVENTION, EXTERIOR LIGHTING, and STEERING

2021 3

Campaign components: BACK OVER PREVENTION and STEERING

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
0 → 1
◆ Injuries
2 → 7