Equal-exposure complaint evidence and changes in the reported problem mix

2003 vs 2004 SATURN ION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 275 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 18.1% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2003 share 2004 share Share change
STEERING 16.4% 34.7% ▲ 18.3 pts larger share
ELECTRICAL SYSTEM 42.1% 29.9% ▼ 12.2 pts smaller share
ENGINE 8.4% 5.1% ▼ 3.3 pts smaller share
VEHICLE SPEED CONTROL 4.3% 2.4% ▼ 1.9 pts smaller share
VISIBILITY 3.7% 2.1% ▼ 1.6 pts smaller share
FUEL SYSTEM 3.9% 5.4% ▲ 1.6 pts larger share
EXTERIOR LIGHTING 3.3% 2.3% ▼ 1.1 pts smaller share
SERVICE BRAKES 0.7% 1.4% ▲ 0.7 pts larger share
AIR BAGS 4.4% 3.7% ▼ 0.7 pts smaller share
SUSPENSION 0.5% 1.1% ▲ 0.6 pts larger share
STRUCTURE 1.7% 1.1% ▼ 0.6 pts smaller share
WHEELS 0.3% 0.8% ▲ 0.5 pts larger share
POWER TRAIN 5.7% 5.3% ▼ 0.4 pts smaller share
SEAT BELTS 0.8% 0.5% ▼ 0.4 pts smaller share
TIRES 0.3% 0.2% ▼ 0.0 pts smaller share
UNKNOWN OR OTHER 37.4% 28.9% ▼ 8.5 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2003 7

Campaign components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, and VISIBILITY

2004 10

Campaign components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FUEL SYSTEM, OTHER, STEERING, STRUCTURE, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
4 → 4
◆ Injuries
36 → 34