Equal-exposure complaint evidence and changes in the reported problem mix

2019 vs 2020 SUBARU ASCENT

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 83 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 25.1% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2019 share	2020 share	Share change
POWER TRAIN	17.6%	13.9%	▼ 3.7 pts smaller share
ELECTRICAL SYSTEM	28.5%	27.1%	▼ 1.4 pts smaller share
FORWARD COLLISION AVOIDANCE	2.3%	3.2%	▲ 0.9 pts larger share
FUEL SYSTEM	2.7%	1.9%	▼ 0.9 pts smaller share
SERVICE BRAKES	3.9%	4.7%	▲ 0.9 pts larger share
AIR BAGS	1.4%	0.6%	▼ 0.7 pts smaller share
STEERING	1.4%	0.6%	▼ 0.7 pts smaller share
WHEELS	0.9%	0.3%	▼ 0.6 pts smaller share
STRUCTURE	1.4%	1.9%	▲ 0.5 pts larger share
LANE DEPARTURE	0.5%	1.0%	▲ 0.5 pts larger share
SUSPENSION	2.1%	2.5%	▲ 0.5 pts larger share
EXTERIOR LIGHTING	0.9%	1.3%	▲ 0.4 pts larger share
VISIBILITY	17.1%	17.4%	▲ 0.2 pts larger share
PARKING BRAKE	0.2%	not reported	▼ 0.2 pts smaller share
SEAT BELTS	0.5%	0.3%	▼ 0.1 pts smaller share
BACK OVER PREVENTION	0.2%	0.3%	▲ 0.1 pts larger share
ENGINE	4.8%	4.7%	▼ 0.1 pts smaller share
VEHICLE SPEED CONTROL	0.7%	0.6%	▼ 0.1 pts smaller share
UNKNOWN OR OTHER	20.6%	27.4%	▲ 6.9 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2019 9

Campaign components: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT, FUEL SYSTEM, GASOLINE, POWER TRAIN, and STRUCTURE

2020 5

Campaign components: ELECTRICAL SYSTEM, EQUIPMENT, FUEL SYSTEM, GASOLINE, POWER TRAIN, and STEERING

NHTSA Consumer Complaints complaints · snapshot 2026-08-21