Equal-exposure complaint evidence and changes in the reported problem mix

2023 vs 2024 TESLA MODEL S

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 35 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 59.6% fewer reports in the equal exposure window

2023 94 complaints 2024 38 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2023 share 2024 share Share change
LANE DEPARTURE 2.7% 42.1% ▲ 39.4 pts larger share
FORWARD COLLISION AVOIDANCE 9.1% not reported ▼ 9.1 pts smaller share
STEERING 10.9% 2.6% ▼ 8.3 pts smaller share
ELECTRICAL SYSTEM 6.4% 13.2% ▲ 6.8 pts larger share
WHEELS 2.7% not reported ▼ 2.7 pts smaller share
EXTERIOR LIGHTING 2.7% not reported ▼ 2.7 pts smaller share
VISIBILITY 2.7% 5.3% ▲ 2.5 pts larger share
BACK OVER PREVENTION 1.8% not reported ▼ 1.8 pts smaller share
SEAT BELTS 0.9% 2.6% ▲ 1.7 pts larger share
AIR BAGS 0.9% not reported ▼ 0.9 pts smaller share
FUEL SYSTEM 0.9% not reported ▼ 0.9 pts smaller share
STRUCTURE 0.9% not reported ▼ 0.9 pts smaller share
SERVICE BRAKES 0.9% not reported ▼ 0.9 pts smaller share
POWER TRAIN 0.9% not reported ▼ 0.9 pts smaller share
SUSPENSION 1.8% 2.6% ▲ 0.8 pts larger share
UNKNOWN OR OTHER 70.9% 84.2% ▲ 13.3 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2023 13

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, SEAT BELTS, and STEERING

2024 6

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, and SEAT BELTS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
0 → 0
◆ Injuries
0 → 1