Equal-exposure complaint evidence and changes in the reported problem mix

2023 vs 2024 TESLA MODEL X

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 35 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 84.2% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2023 share	2024 share	Share change
FORWARD COLLISION AVOIDANCE	7.4%	26.9%	▲ 19.6 pts larger share
STEERING	17.9%	not reported	▼ 17.9 pts smaller share
EXTERIOR LIGHTING	1.6%	7.7%	▲ 6.1 pts larger share
STRUCTURE	6.3%	11.5%	▲ 5.2 pts larger share
POWER TRAIN	not reported	3.9%	▲ 3.9 pts larger share
ELECTRICAL SYSTEM	3.7%	not reported	▼ 3.7 pts smaller share
WHEELS	0.5%	3.9%	▲ 3.3 pts larger share
SERVICE BRAKES	2.6%	not reported	▼ 2.6 pts smaller share
AIR BAGS	2.1%	not reported	▼ 2.1 pts smaller share
VEHICLE SPEED CONTROL	2.1%	3.9%	▲ 1.7 pts larger share
SUSPENSION	1.6%	not reported	▼ 1.6 pts smaller share
LANE DEPARTURE	2.6%	3.9%	▲ 1.2 pts larger share
VISIBILITY	1.1%	not reported	▼ 1.1 pts smaller share
SEAT BELTS	3.2%	3.9%	▲ 0.7 pts larger share
BACK OVER PREVENTION	0.5%	not reported	▼ 0.5 pts smaller share
TIRES	0.5%	not reported	▼ 0.5 pts smaller share
UNKNOWN OR OTHER	63.2%	76.9%	▲ 13.8 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2023 17

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, SEAT BELTS, and STEERING

2024 8

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, and SEAT BELTS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21