Equal-exposure complaint evidence and changes in the reported problem mix

2012 vs 2013 TOYOTA AVALON

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 167 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 426.7% more reports in the equal exposure window

2012 30 complaints 2013 158 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2012 share 2013 share Share change
ELECTRICAL SYSTEM 13.3% 3.8% ▼ 9.5 pts smaller share
FORWARD COLLISION AVOIDANCE not reported 7.0% ▲ 7.0 pts larger share
STRUCTURE 20.0% 14.6% ▼ 5.4 pts smaller share
AIR BAGS 13.3% 8.2% ▼ 5.1 pts smaller share
SUSPENSION 3.3% not reported ▼ 3.3 pts smaller share
VEHICLE SPEED CONTROL 10.0% 13.3% ▲ 3.3 pts larger share
EXTERIOR LIGHTING not reported 1.9% ▲ 1.9 pts larger share
FUEL SYSTEM not reported 1.9% ▲ 1.9 pts larger share
TIRES not reported 1.9% ▲ 1.9 pts larger share
VISIBILITY 13.3% 15.2% ▲ 1.9 pts larger share
SEAT BELTS 3.3% 1.9% ▼ 1.4 pts smaller share
POWER TRAIN 3.3% 1.9% ▼ 1.4 pts smaller share
STEERING not reported 0.6% ▲ 0.6 pts larger share
LANE DEPARTURE not reported 0.6% ▲ 0.6 pts larger share
SERVICE BRAKES 3.3% 3.8% ▲ 0.5 pts larger share
ENGINE 3.3% 3.2% ▼ 0.2 pts smaller share
UNKNOWN OR OTHER 36.7% 34.8% ▼ 1.9 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2012 4

Campaign components: AIR BAGS

2013 4

Campaign components: AIR BAGS, FORWARD COLLISION AVOIDANCE, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
1 → 1
◆ Injuries
6 → 21