Equal-exposure complaint evidence and changes in the reported problem mix

2013 vs 2014 TOYOTA AVALON

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 155 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 27.6% fewer reports in the equal exposure window

2013 156 complaints 2014 113 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2013 share 2014 share Share change
FORWARD COLLISION AVOIDANCE 7.0% 16.8% ▲ 9.9 pts larger share
STRUCTURE 14.6% 6.2% ▼ 8.4 pts smaller share
VEHICLE SPEED CONTROL 13.3% 6.2% ▼ 7.1 pts smaller share
VISIBILITY 15.2% 8.9% ▼ 6.3 pts smaller share
ELECTRICAL SYSTEM 3.8% 8.0% ▲ 4.2 pts larger share
STEERING 0.6% 4.4% ▲ 3.8 pts larger share
FUEL SYSTEM 1.9% 4.4% ▲ 2.5 pts larger share
AIR BAGS 8.2% 6.2% ▼ 2.0 pts smaller share
ENGINE 3.2% 1.8% ▼ 1.4 pts smaller share
SEAT BELTS 1.9% 0.9% ▼ 1.0 pts smaller share
TIRES 1.9% 0.9% ▼ 1.0 pts smaller share
WHEELS not reported 0.9% ▲ 0.9 pts larger share
SUSPENSION not reported 0.9% ▲ 0.9 pts larger share
SERVICE BRAKES 3.8% 3.5% ▼ 0.3 pts smaller share
LANE DEPARTURE 0.6% 0.9% ▲ 0.3 pts larger share
EXTERIOR LIGHTING 1.9% 1.8% ▼ 0.1 pts smaller share
POWER TRAIN 1.9% 1.8% ▼ 0.1 pts smaller share
UNKNOWN OR OTHER 34.8% 36.3% ▲ 1.5 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2013 4

Campaign components: AIR BAGS, FORWARD COLLISION AVOIDANCE, and VISIBILITY

2014 4

Campaign components: AIR BAGS, FORWARD COLLISION AVOIDANCE, FUEL SYSTEM, GASOLINE, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
1 → 2
◆ Injuries
21 → 11