Equal-exposure complaint evidence and changes in the reported problem mix

2020 vs 2021 TOYOTA COROLLA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 71 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 32.5% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2020 share	2021 share	Share change
AIR BAGS	4.3%	24.9%	▲ 20.6 pts larger share
ENGINE	31.7%	17.7%	▼ 14.0 pts smaller share
FUEL SYSTEM	4.3%	not reported	▼ 4.3 pts smaller share
FORWARD COLLISION AVOIDANCE	1.3%	4.4%	▲ 3.1 pts larger share
ELECTRICAL SYSTEM	6.9%	3.9%	▼ 3.1 pts smaller share
SEAT BELTS	2.3%	4.4%	▲ 2.1 pts larger share
VISIBILITY	4.6%	6.6%	▲ 2.0 pts larger share
EXTERIOR LIGHTING	1.0%	2.2%	▲ 1.2 pts larger share
POWER TRAIN	8.3%	9.4%	▲ 1.1 pts larger share
PARKING BRAKE	not reported	1.1%	▲ 1.1 pts larger share
SERVICE BRAKES	3.6%	2.8%	▼ 0.9 pts smaller share
STEERING	1.3%	0.6%	▼ 0.8 pts smaller share
BACK OVER PREVENTION	0.7%	not reported	▼ 0.7 pts smaller share
SUSPENSION	not reported	0.6%	▲ 0.6 pts larger share
WHEELS	1.7%	1.1%	▼ 0.6 pts smaller share
TIRES	0.7%	1.1%	▲ 0.4 pts larger share
LANE DEPARTURE	0.3%	not reported	▼ 0.3 pts smaller share
VEHICLE SPEED CONTROL	0.7%	0.6%	▼ 0.1 pts smaller share
STRUCTURE	2.3%	2.2%	▼ 0.1 pts smaller share
UNKNOWN OR OTHER	31.7%	27.6%	▼ 4.1 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2020 4

Campaign components: AIR BAGS, FUEL SYSTEM, GASOLINE, and SEAT BELTS

2021 1

Campaign components: AIR BAGS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21