Equal-exposure complaint evidence and changes in the reported problem mix

2012 vs 2013 TOYOTA PRIUS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 167 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 2.4% fewer reports in the equal exposure window

2012 423 complaints 2013 413 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2012 share 2013 share Share change
SERVICE BRAKES 39.8% 47.9% ▲ 8.1 pts larger share
EXTERIOR LIGHTING 8.1% 2.9% ▼ 5.1 pts smaller share
VISIBILITY 5.8% 1.7% ▼ 4.1 pts smaller share
POWER TRAIN 5.2% 2.7% ▼ 2.5 pts smaller share
FORWARD COLLISION AVOIDANCE 0.2% 2.7% ▲ 2.4 pts larger share
VEHICLE SPEED CONTROL 2.2% 3.6% ▲ 1.4 pts larger share
AIR BAGS 4.3% 3.2% ▼ 1.1 pts smaller share
STRUCTURE 2.7% 1.7% ▼ 1.0 pts smaller share
SUSPENSION 1.1% 0.2% ▼ 0.9 pts smaller share
ENGINE 5.4% 4.6% ▼ 0.8 pts smaller share
FUEL SYSTEM 1.8% 2.4% ▲ 0.6 pts larger share
SEAT BELTS 1.6% 1.2% ▼ 0.4 pts smaller share
STEERING 1.8% 1.5% ▼ 0.3 pts smaller share
ELECTRICAL SYSTEM 7.8% 7.5% ▼ 0.3 pts smaller share
WHEELS 0.9% 1.2% ▲ 0.3 pts larger share
BACK OVER PREVENTION not reported 0.2% ▲ 0.2 pts larger share
LANE DEPARTURE 0.2% not reported ▼ 0.2 pts smaller share
TIRES 0.2% not reported ▼ 0.2 pts smaller share
UNKNOWN OR OTHER 19.2% 22.0% ▲ 2.8 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2012 7

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, EQUIPMENT, and SEATS

2013 4

Campaign components: ELECTRICAL SYSTEM and HYBRID PROPULSION SYSTEM

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
3 → 3
◆ Injuries
35 → 21