Equal-exposure complaint evidence and changes in the reported problem mix

2019 vs 2020 TOYOTA RAV4

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 83 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 22.5% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2019 share	2020 share	Share change
FUEL SYSTEM	28.9%	13.3%	▼ 15.6 pts smaller share
ENGINE	16.8%	24.5%	▲ 7.7 pts larger share
ELECTRICAL SYSTEM	5.8%	12.2%	▲ 6.3 pts larger share
AIR BAGS	1.5%	7.1%	▲ 5.6 pts larger share
POWER TRAIN	6.5%	4.3%	▼ 2.2 pts smaller share
VEHICLE SPEED CONTROL	2.5%	1.1%	▼ 1.4 pts smaller share
LANE DEPARTURE	0.3%	1.6%	▲ 1.2 pts larger share
STEERING	2.6%	3.6%	▲ 1.1 pts larger share
SERVICE BRAKES	2.2%	1.4%	▼ 0.8 pts smaller share
STRUCTURE	7.2%	7.9%	▲ 0.7 pts larger share
BACK OVER PREVENTION	0.5%	not reported	▼ 0.5 pts smaller share
FORWARD COLLISION AVOIDANCE	1.3%	1.1%	▼ 0.2 pts smaller share
SEAT BELTS	0.6%	0.3%	▼ 0.2 pts smaller share
SUSPENSION	1.2%	1.4%	▲ 0.2 pts larger share
EXTERIOR LIGHTING	0.3%	0.2%	▼ 0.2 pts smaller share
WHEELS	0.3%	0.2%	▼ 0.2 pts smaller share
PARKING BRAKE	0.1%	not reported	▼ 0.1 pts smaller share
VISIBILITY	2.1%	2.1%	▼ 0.1 pts smaller share
UNKNOWN OR OTHER	31.4%	30.1%	▼ 1.2 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2019 8

Campaign components: BACK OVER PREVENTION, EQUIPMENT, FUEL SYSTEM, GASOLINE, STEERING, and SUSPENSION

2020 6

Campaign components: AIR BAGS, FUEL SYSTEM, GASOLINE, STEERING, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21