Equal-exposure complaint evidence and changes in the reported problem mix

2012 vs 2013 VOLKSWAGEN JETTA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 167 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 20.0% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2012 share	2013 share	Share change
POWER TRAIN	6.3%	27.8%	▲ 21.4 pts larger share
FUEL SYSTEM	12.5%	5.5%	▼ 7.0 pts smaller share
ELECTRICAL SYSTEM	18.4%	15.0%	▼ 3.4 pts smaller share
VISIBILITY	3.9%	1.5%	▼ 2.4 pts smaller share
ENGINE	11.2%	13.1%	▲ 1.9 pts larger share
STEERING	6.1%	4.6%	▼ 1.5 pts smaller share
AIR BAGS	4.1%	2.6%	▼ 1.5 pts smaller share
SEAT BELTS	1.8%	0.3%	▼ 1.5 pts smaller share
SERVICE BRAKES	4.3%	2.9%	▼ 1.4 pts smaller share
WHEELS	1.2%	0.5%	▼ 0.7 pts smaller share
VEHICLE SPEED CONTROL	2.5%	3.1%	▲ 0.6 pts larger share
STRUCTURE	0.8%	1.4%	▲ 0.5 pts larger share
EXTERIOR LIGHTING	2.5%	2.9%	▲ 0.5 pts larger share
SUSPENSION	1.4%	1.9%	▲ 0.4 pts larger share
TIRES	0.2%	0.3%	▲ 0.1 pts larger share
UNKNOWN OR OTHER	31.0%	22.3%	▼ 8.7 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2012 8

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, and SUSPENSION

2013 8

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, and SUSPENSION

NHTSA Consumer Complaints complaints · snapshot 2026-08-21