2019 AUDI E-TRON — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 4
- Fires 3
- Injuries 1
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ELECTRICAL SYSTEM | 17 | 22.1% | 0 crashes · 1 fires |
| FUEL SYSTEM | 11 | 14.3% | 0 crashes · 1 fires |
| POWER TRAIN | 7 | 9.1% | 1 crashes · 0 fires |
| ENGINE | 6 | 7.8% | 0 crashes · 1 fires |
| FORWARD COLLISION AVOIDANCE | 6 | 7.8% | 1 crashes · 0 fires |
| VISIBILITY | 6 | 7.8% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 2 | 2.6% | 0 crashes · 0 fires |
| SERVICE BRAKES | 2 | 2.6% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 2 | 2.6% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 31 | 40.3% | 3 crashes · 1 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 23V842000 was reported 633 days after the first earlier complaint mapped to its component.
- Campaign 23V867000 was reported 640 days after the first earlier complaint mapped to its component.
- Campaign 24V621000 was reported 772 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2019-Q3 | Owner reports | 1 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 3 | |
| 2020-Q4 | Owner reports | 2 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 1 | |
| 2021-Q3 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 2 | |
| 2022-Q2 | Owner reports | 7 | |
| 2022-Q3 | Owner reports | 2 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 4 | |
| 2023-Q3 | Owner reports | 1 | |
| 2023-Q4 | Owner reports | 3 | |
| 2024-Q1 | Owner reports | 9 | |
| 2024-Q2 | Owner reports | 6 | |
| 2024-Q3 | Owner reports | 2 | |
| 2025-Q1 | Owner reports | 2 | |
| 2025-Q2 | Owner reports | 7 | |
| 2025-Q3 | Owner reports | 2 | |
| 2025-Q4 | Owner reports | 5 | |
| 2026-Q1 | Owner reports | 8 | |
| 2026-Q2 | Owner reports | 3 | |
| 2026-Q3 | Owner reports | 3 | |
| Recall campaign | 1 | 19V434000 | |
| Recall campaign | 1 | 23V842000 | |
| Recall campaign | 1 | 23V867000 | |
| Recall campaign | 1 | 24V621000 | |
| Recall campaign | 1 | 25V900000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (5)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 19V434000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
- Remedy:
- Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
-
Manufacturer action
Recall campaign 23V842000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy:
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
-
Manufacturer action
Recall campaign 23V867000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy:
- Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
-
Manufacturer action
Recall campaign 24V621000
- Report date
- Component:
- SERVICE BRAKES, HYDRAULIC
- Consequence:
- Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
- Remedy:
- Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.
-
Manufacturer action
Recall campaign 25V900000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy:
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.