2009 AUDI Q5 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 30 complaints · 6 recalls
Most-reported system: AIR BAGS (16 complaints · 53.3%)
Safety signals:
  • Crashes 2
  • Fires 0
  • Injuries 2
  • Deaths 0
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NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 16 of 30 owner complaints (53.3%) in this vehicle snapshot. AIR BAGS: 16 complaints, 53.3% of reports AIR BAGS 16 · 53.3% · 2 crash reports FUEL SYSTEM: 5 complaints, 16.7% of reports FUEL SYSTEM 5 · 16.7% ENGINE: 2 complaints, 6.7% of reports ENGINE 2 · 6.7% SUSPENSION: 2 complaints, 6.7% of reports SUSPENSION 2 · 6.7% POWER TRAIN: 1 complaints, 3.3% of reports POWER TRAIN 1 · 3.3% SERVICE BRAKES: 1 complaints, 3.3% of reports SERVICE BRAKES 1 · 3.3% WHEELS: 1 complaints, 3.3% of reports WHEELS 1 · 3.3% UNKNOWN OR OTHER: 7 complaints, 23.3% of reports UNKNOWN OR OTHER 7 · 23.3% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 16 53.3% 2 crashes · 0 fires
FUEL SYSTEM 5 16.7% 0 crashes · 0 fires
ENGINE 2 6.7% 0 crashes · 0 fires
SUSPENSION 2 6.7% 0 crashes · 0 fires
POWER TRAIN 1 3.3% 0 crashes · 0 fires
SERVICE BRAKES 1 3.3% 0 crashes · 0 fires
WHEELS 1 3.3% 0 crashes · 0 fires
UNKNOWN OR OTHER 7 23.3% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2009; the first recall shown was reported in Dec 2009. 2009-Q4: 1 owner reports 1 2014-Q2: 2 owner reports 2 2015-Q2: 1 owner reports 1 2015-Q3: 1 owner reports 1 2016-Q2: 1 owner reports 1 2016-Q4: 4 owner reports 4 2017-Q1: 3 owner reports 3 2017-Q2: 3 owner reports 3 2018-Q1: 1 owner reports 1 2018-Q2: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q2: 1 owner reports 1 2019-Q4: 1 owner reports 1 2020-Q3: 1 owner reports 1 2020-Q4: 2 owner reports 2 2021-Q3: 1 owner reports 1 2022-Q2: 1 owner reports 1 2022-Q4: 1 owner reports 1 2023-Q1: 1 owner reports 1 2023-Q3: 1 owner reports 1 Owner reports Oct 2009 Jul 2023 Recall campaign 09V484000 ◆ Recall campaign 09V484000 Recall campaign 16V078000 ◆ Recall campaign 16V078000 Recall campaign 16V376000 ◆ Recall campaign 16V376000 Recall campaign 16V660000 ◆ Recall campaign 16V660000 Recall campaign 18V082000 ◆ Recall campaign 18V082000 Recall campaign 18V818000 ◆ Recall campaign 18V818000
  • Campaign 16V078000 was reported 145 days after the first earlier complaint mapped to its component.
  • Campaign 16V660000 was reported 828 days after the first earlier complaint mapped to its component.
  • Campaign 18V082000 was reported 865 days after the first earlier complaint mapped to its component.
  • Campaign 18V818000 was reported 1,625 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2009-Q4 Owner reports 1
2014-Q2 Owner reports 2
2015-Q2 Owner reports 1
2015-Q3 Owner reports 1
2016-Q2 Owner reports 1
2016-Q4 Owner reports 4
2017-Q1 Owner reports 3
2017-Q2 Owner reports 3
2018-Q1 Owner reports 1
2018-Q2 Owner reports 2
2018-Q4 Owner reports 1
2019-Q2 Owner reports 1
2019-Q4 Owner reports 1
2020-Q3 Owner reports 1
2020-Q4 Owner reports 2
2021-Q3 Owner reports 1
2022-Q2 Owner reports 1
2022-Q4 Owner reports 1
2023-Q1 Owner reports 1
2023-Q3 Owner reports 1
Recall campaign 1 09V484000
Recall campaign 1 16V078000
Recall campaign 1 16V376000
Recall campaign 1 16V660000
Recall campaign 1 18V082000
Recall campaign 1 18V818000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09V484000

    Report date
    Component:
    Not available in the source record
    Consequence:
    IF THIS HAPPENS, A LOOSE TRIM PIECE COULD INJURE THE FRONT SEAT OCCUPANTS OF THE VEHICLE.
    Remedy:
    VOLKSWAGEN WILL INSPECT THE CLIP IN THE MIDDLE OF THE LEFT AND RIGHT A-PILLAR COVERS AND REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 22, 2010. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V078000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V376000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
    Remedy:
    Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 16V660000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V082000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 18V818000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 30 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources