2002 BMW 325CI — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 1
- Fires 1
- Injuries 1
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| AIR BAGS | 23 | 79.3% | 1 crashes · 0 fires |
| ELECTRICAL SYSTEM | 2 | 6.9% | 0 crashes · 1 fires |
| ENGINE | 1 | 3.5% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 1 | 3.5% | 0 crashes · 0 fires |
| SEAT BELTS | 1 | 3.5% | 0 crashes · 0 fires |
| STRUCTURE | 1 | 3.5% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 1 | 3.5% | 0 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 15V318000 was reported 276 days after the first earlier complaint mapped to its component.
- Campaign 20V018000 was reported 1,969 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2010-Q2 | Owner reports | 1 | |
| 2011-Q1 | Owner reports | 1 | |
| 2012-Q3 | Owner reports | 1 | |
| 2013-Q3 | Owner reports | 1 | |
| 2014-Q3 | Owner reports | 1 | |
| 2014-Q4 | Owner reports | 4 | |
| 2015-Q1 | Owner reports | 2 | |
| 2015-Q2 | Owner reports | 1 | |
| 2015-Q3 | Owner reports | 1 | |
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 2 | |
| 2016-Q2 | Owner reports | 1 | |
| 2016-Q3 | Owner reports | 3 | |
| 2016-Q4 | Owner reports | 2 | |
| 2017-Q1 | Owner reports | 1 | |
| 2017-Q3 | Owner reports | 1 | |
| 2018-Q3 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 1 | |
| 2026-Q3 | Owner reports | 1 | |
| Recall campaign | 1 | 13V172000 | |
| Recall campaign | 1 | 15V318000 | |
| Recall campaign | 1 | 20V018000 |
Safety Recalls (3)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 13V172000
- Report date
- Component:
- Not available in the source record
- Consequence:
- In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
- Remedy:
- Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
-
Manufacturer action
Recall campaign 15V318000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy:
- Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
-
Manufacturer action
Recall campaign 20V018000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy:
- BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.