2004 BMW 325CI — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 67 complaints · 3 recalls

Verdict & Safety Summary

Most-reported system: AIR BAGS (40 complaints · 59.7%)
Safety signals:
  • Crashes 1
  • Fires 2
  • Injuries 1
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 40 of 67 owner complaints (59.7%) in this vehicle snapshot. AIR BAGS: 40 complaints, 59.7% of reports AIR BAGS 40 · 59.7% POWER TRAIN: 8 complaints, 11.9% of reports POWER TRAIN 8 · 11.9% ELECTRICAL SYSTEM: 4 complaints, 6.0% of reports ELECTRICAL SYSTEM 4 · 6.0% EXTERIOR LIGHTING: 4 complaints, 6.0% of reports EXTERIOR LIGHTING 4 · 6.0% FUEL SYSTEM: 2 complaints, 3.0% of reports FUEL SYSTEM 2 · 3.0% · 1 fire reports SERVICE BRAKES: 2 complaints, 3.0% of reports SERVICE BRAKES 2 · 3.0% · 1 crash reports VISIBILITY: 2 complaints, 3.0% of reports VISIBILITY 2 · 3.0% ENGINE: 1 complaints, 1.5% of reports ENGINE 1 · 1.5% STEERING: 1 complaints, 1.5% of reports STEERING 1 · 1.5% UNKNOWN OR OTHER: 16 complaints, 23.9% of reports UNKNOWN OR OTHER 16 · 23.9% · 1 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 40 59.7% 0 crashes · 0 fires
POWER TRAIN 8 11.9% 0 crashes · 0 fires
ELECTRICAL SYSTEM 4 6.0% 0 crashes · 0 fires
EXTERIOR LIGHTING 4 6.0% 0 crashes · 0 fires
FUEL SYSTEM 2 3.0% 0 crashes · 1 fires
SERVICE BRAKES 2 3.0% 1 crashes · 0 fires
VISIBILITY 2 3.0% 0 crashes · 0 fires
ENGINE 1 1.5% 0 crashes · 0 fires
STEERING 1 1.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 16 23.9% 1 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2004; the first recall shown was reported in Mar 2007. 2004-Q1: 5 owner reports 5 2004-Q2: 3 owner reports 3 2004-Q3: 2 owner reports 2 2005-Q3: 1 owner reports 1 2006-Q1: 1 owner reports 1 2009-Q1: 1 owner reports 1 2009-Q4: 1 owner reports 1 2010-Q1: 1 owner reports 1 2010-Q2: 1 owner reports 1 2011-Q2: 1 owner reports 1 2012-Q2: 1 owner reports 1 2012-Q4: 2 owner reports 2 2013-Q1: 1 owner reports 1 2014-Q1: 1 owner reports 1 2014-Q4: 3 owner reports 3 2015-Q1: 6 owner reports 6 2015-Q2: 3 owner reports 3 2015-Q3: 3 owner reports 3 2015-Q4: 1 owner reports 1 2016-Q1: 3 owner reports 3 2016-Q2: 8 owner reports 8 2016-Q3: 4 owner reports 4 2016-Q4: 3 owner reports 3 2017-Q1: 4 owner reports 4 2017-Q2: 1 owner reports 1 2020-Q2: 1 owner reports 1 2020-Q3: 2 owner reports 2 2021-Q1: 1 owner reports 1 2021-Q2: 1 owner reports 1 2025-Q2: 1 owner reports 1 Owner reports Jan 2004 Apr 2025 Recall campaign 07E023000 ◆ Recall campaign 07E023000 Recall campaign 15V318000 ◆ Recall campaign 15V318000 Recall campaign 20V018000 ◆ Recall campaign 20V018000 Investigation DP04001 ● Investigation DP04001 Investigation PE14016 ● Investigation PE14016 Investigation EA15001 ● Investigation EA15001
  • Campaign 07E023000 was reported 938 days after the first earlier complaint mapped to its component.
  • Campaign 15V318000 was reported 2,249 days after the first earlier complaint mapped to its component.
  • Campaign 20V018000 was reported 3,942 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2004-Q1 Owner reports 5
2004-Q2 Owner reports 3
2004-Q3 Owner reports 2
2005-Q3 Owner reports 1
2006-Q1 Owner reports 1
2009-Q1 Owner reports 1
2009-Q4 Owner reports 1
2010-Q1 Owner reports 1
2010-Q2 Owner reports 1
2011-Q2 Owner reports 1
2012-Q2 Owner reports 1
2012-Q4 Owner reports 2
2013-Q1 Owner reports 1
2014-Q1 Owner reports 1
2014-Q4 Owner reports 3
2015-Q1 Owner reports 6
2015-Q2 Owner reports 3
2015-Q3 Owner reports 3
2015-Q4 Owner reports 1
2016-Q1 Owner reports 3
2016-Q2 Owner reports 8
2016-Q3 Owner reports 4
2016-Q4 Owner reports 3
2017-Q1 Owner reports 4
2017-Q2 Owner reports 1
2020-Q2 Owner reports 1
2020-Q3 Owner reports 2
2021-Q1 Owner reports 1
2021-Q2 Owner reports 1
2025-Q2 Owner reports 1
Recall campaign 1 07E023000
Recall campaign 1 15V318000
Recall campaign 1 20V018000
Defect investigation 1 DP04001
Defect investigation 1 PE14016
Defect investigation 1 EA15001
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 07E023000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
    Remedy:
    CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 15V318000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 20V018000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 67 complaints · page 1 of 3

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources