2002 BMW 325XI — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 11V438000 was reported 1,199 days after the first earlier complaint mapped to its component.
• Campaign 15V318000 was reported 4,012 days after the first earlier complaint mapped to its component.
• Campaign 20V018000 was reported 5,705 days after the first earlier complaint mapped to its component.

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 02V088000

   Report date

   Mar 18, 2002

   Component:

   SERVICE BRAKES, AIR

   Consequence:

   IF THIS HAPPENED, THE WHEEL WOULD CONTINUE TO TURN, BUT THE DISC WOULD STOP, AND THERE WOULD BE NO BRAKING CAPACITY AT THAT WHEEL, INCREASING THE RISK OF A CRASH.

   Remedy:

   DEALERS WILL REPLACE BOTH REAR BRAKE ROTORS. OWNER NOTIFICATION BEGAN MARCH 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 11V438000

   Report date

   Aug 26, 2011

   Component:

   EXTERIOR LIGHTING

   Consequence:

   INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING.

   Remedy:

   BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 13V172000

   Report date

   May 2, 2013

   Component:

   Not available in the source record

   Consequence:

   In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.

   Remedy:

   Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 14V428000

   Report date

   Jun 11, 2018

   Component:

   Not available in the source record

   Consequence:

   In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.

   Remedy:

   Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 15V318000

   Report date

   May 28, 2015

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 20V018000

   Report date

   Jan 15, 2020

   Component:

   AIR BAGS

   Consequence:

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

   View authoritative NHTSA record →