2000 BMW 328I — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 6
- Fires 2
- Injuries 7
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| AIR BAGS | 30 | 26.8% | 1 crashes · 0 fires |
| POWER TRAIN | 26 | 23.2% | 0 crashes · 0 fires |
| STRUCTURE | 23 | 20.5% | 0 crashes · 0 fires |
| SUSPENSION | 8 | 7.1% | 0 crashes · 0 fires |
| ENGINE | 6 | 5.4% | 1 crashes · 2 fires |
| VISIBILITY | 5 | 4.5% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 4 | 3.6% | 0 crashes · 0 fires |
| SERVICE BRAKES | 2 | 1.8% | 1 crashes · 0 fires |
| TIRES | 2 | 1.8% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 67 | 59.8% | 2 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 02V223000 was reported 784 days after the first earlier complaint mapped to its component.
- Campaign 19V852000 was reported 7,102 days after the first earlier complaint mapped to its component.
- Campaign 19V853000 was reported 7,102 days after the first earlier complaint mapped to its component.
- Campaign 20V018000 was reported 7,152 days after the first earlier complaint mapped to its component.
- Campaign 21V401000 was reported 7,650 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 1999-Q4 | Owner reports | 1 | |
| 2000-Q2 | Owner reports | 3 | |
| 2000-Q3 | Owner reports | 1 | |
| 2000-Q4 | Owner reports | 2 | |
| 2001-Q1 | Owner reports | 1 | |
| 2001-Q3 | Owner reports | 1 | |
| 2002-Q3 | Owner reports | 2 | |
| 2002-Q4 | Owner reports | 1 | |
| 2003-Q2 | Owner reports | 1 | |
| 2003-Q3 | Owner reports | 1 | |
| 2003-Q4 | Owner reports | 1 | |
| 2004-Q1 | Owner reports | 2 | |
| 2004-Q4 | Owner reports | 2 | |
| 2005-Q1 | Owner reports | 1 | |
| 2005-Q2 | Owner reports | 1 | |
| 2005-Q3 | Owner reports | 2 | |
| 2005-Q4 | Owner reports | 1 | |
| 2006-Q1 | Owner reports | 4 | |
| 2006-Q2 | Owner reports | 2 | |
| 2006-Q3 | Owner reports | 2 | |
| 2006-Q4 | Owner reports | 2 | |
| 2007-Q1 | Owner reports | 3 | |
| 2007-Q2 | Owner reports | 1 | |
| 2007-Q4 | Owner reports | 1 | |
| 2008-Q1 | Owner reports | 2 | |
| 2008-Q3 | Owner reports | 3 | |
| 2008-Q4 | Owner reports | 1 | |
| 2009-Q1 | Owner reports | 2 | |
| 2009-Q2 | Owner reports | 4 | |
| 2009-Q3 | Owner reports | 2 | |
| 2009-Q4 | Owner reports | 1 | |
| 2010-Q1 | Owner reports | 2 | |
| 2010-Q2 | Owner reports | 1 | |
| 2010-Q3 | Owner reports | 1 | |
| 2010-Q4 | Owner reports | 1 | |
| 2011-Q1 | Owner reports | 4 | |
| 2011-Q2 | Owner reports | 1 | |
| 2011-Q3 | Owner reports | 3 | |
| 2011-Q4 | Owner reports | 4 | |
| 2012-Q1 | Owner reports | 2 | |
| 2012-Q2 | Owner reports | 1 | |
| 2012-Q3 | Owner reports | 1 | |
| 2014-Q3 | Owner reports | 2 | |
| 2014-Q4 | Owner reports | 3 | |
| 2015-Q1 | Owner reports | 7 | |
| 2015-Q2 | Owner reports | 2 | |
| 2015-Q3 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 5 | |
| 2016-Q3 | Owner reports | 1 | |
| 2016-Q4 | Owner reports | 2 | |
| 2017-Q2 | Owner reports | 2 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q1 | Owner reports | 2 | |
| 2018-Q3 | Owner reports | 1 | |
| 2018-Q4 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 2 | |
| 2020-Q2 | Owner reports | 2 | |
| 2020-Q3 | Owner reports | 1 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 00V048000 | |
| Recall campaign | 1 | 02V223000 | |
| Recall campaign | 1 | 14V428000 | |
| Recall campaign | 1 | 19V852000 | |
| Recall campaign | 1 | 19V853000 | |
| Recall campaign | 1 | 20V018000 | |
| Recall campaign | 1 | 21V401000 |
Safety Recalls (7)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 00V048000
- Report date
- Component:
- EXTERIOR LIGHTING
- Consequence:
- IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.
- Remedy:
- DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.
-
Manufacturer action
Recall campaign 02V223000
- Report date
- Component:
- AIR BAGS
- Consequence:
- THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG.
- Remedy:
- DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
-
Manufacturer action
Recall campaign 14V428000
- Report date
- Component:
- Not available in the source record
- Consequence:
- In the event of a crash necessitating deployment of the passenger's frontal air bag, excessive internal pressure could cause rupturing of the inflator resulting in metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
- Remedy:
- Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
-
Manufacturer action
Recall campaign 19V852000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
- Remedy:
- BMW will mail interim notices informing owners of the safety risk on January 17, 2020. Owners will receive a second notice when the remedy becomes available. Dealers will inspect the driver air bag inflators and replace them, as necessary, free of charge. BMW mailed interim notices informing owners of the safety risk on January 17, 2020. The recall began July 27, 2020. Owners may contact BMW customer service at 1-800-525-7417.
-
Manufacturer action
Recall campaign 19V853000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
- Remedy:
- BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
-
Manufacturer action
Recall campaign 20V018000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy:
- BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
-
Manufacturer action
Recall campaign 21V401000
- Report date
- Component:
- AIR BAGS
- Consequence:
- The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
- Remedy:
- Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.