2009 BMW 328I — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 193 complaints · 6 recalls

Verdict & Safety Summary

Most-reported system: ENGINE (55 complaints · 28.5%)
Safety signals:
  • Crashes 6
  • Fires 10
  • Injuries 3
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 55 of 193 owner complaints (28.5%) in this vehicle snapshot. ENGINE: 55 complaints, 28.5% of reports ENGINE 55 · 28.5% · 6 fire reports AIR BAGS: 38 complaints, 19.7% of reports AIR BAGS 38 · 19.7% · 1 crash reports 1 fire reports ELECTRICAL SYSTEM: 26 complaints, 13.5% of reports ELECTRICAL SYSTEM 26 · 13.5% · 1 crash reports 3 fire reports FUEL SYSTEM: 13 complaints, 6.7% of reports FUEL SYSTEM 13 · 6.7% STEERING: 9 complaints, 4.7% of reports STEERING 9 · 4.7% · 2 crash reports EXTERIOR LIGHTING: 8 complaints, 4.2% of reports EXTERIOR LIGHTING 8 · 4.2% SEAT BELTS: 8 complaints, 4.2% of reports SEAT BELTS 8 · 4.2% POWER TRAIN: 7 complaints, 3.6% of reports POWER TRAIN 7 · 3.6% STRUCTURE: 3 complaints, 1.6% of reports STRUCTURE 3 · 1.6% UNKNOWN OR OTHER: 24 complaints, 12.4% of reports UNKNOWN OR OTHER 24 · 12.4% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 55 28.5% 0 crashes · 6 fires
AIR BAGS 38 19.7% 1 crashes · 1 fires
ELECTRICAL SYSTEM 26 13.5% 1 crashes · 3 fires
FUEL SYSTEM 13 6.7% 0 crashes · 0 fires
STEERING 9 4.7% 2 crashes · 0 fires
EXTERIOR LIGHTING 8 4.2% 0 crashes · 0 fires
SEAT BELTS 8 4.2% 0 crashes · 0 fires
POWER TRAIN 7 3.6% 0 crashes · 0 fires
STRUCTURE 3 1.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 24 12.4% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2011; the first recall shown was reported in Feb 2013. 2011-Q4: 2 owner reports 2 2012-Q1: 1 owner reports 1 2012-Q2: 1 owner reports 1 2012-Q3: 1 owner reports 1 2012-Q4: 3 owner reports 3 2013-Q2: 4 owner reports 4 2013-Q3: 2 owner reports 2 2013-Q4: 3 owner reports 3 2014-Q1: 1 owner reports 1 2014-Q2: 3 owner reports 3 2014-Q3: 1 owner reports 1 2014-Q4: 2 owner reports 2 2015-Q1: 1 owner reports 1 2015-Q2: 1 owner reports 1 2015-Q3: 6 owner reports 6 2015-Q4: 5 owner reports 5 2016-Q1: 1 owner reports 1 2016-Q2: 5 owner reports 5 2016-Q3: 6 owner reports 6 2016-Q4: 7 owner reports 7 2017-Q1: 3 owner reports 3 2017-Q2: 6 owner reports 6 2017-Q3: 11 owner reports 11 2017-Q4: 11 owner reports 11 2018-Q1: 14 owner reports 14 2018-Q2: 8 owner reports 8 2018-Q3: 11 owner reports 11 2018-Q4: 6 owner reports 6 2019-Q1: 1 owner reports 1 2019-Q2: 3 owner reports 3 2019-Q3: 4 owner reports 4 2019-Q4: 4 owner reports 4 2020-Q1: 2 owner reports 2 2020-Q2: 2 owner reports 2 2020-Q3: 1 owner reports 1 2021-Q1: 1 owner reports 1 2021-Q2: 3 owner reports 3 2022-Q1: 3 owner reports 3 2022-Q2: 7 owner reports 7 2022-Q3: 8 owner reports 8 2022-Q4: 8 owner reports 8 2023-Q1: 4 owner reports 4 2023-Q2: 3 owner reports 3 2023-Q3: 2 owner reports 2 2024-Q3: 1 owner reports 1 2024-Q4: 1 owner reports 1 2025-Q1: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 1 owner reports 1 2025-Q4: 1 owner reports 1 2026-Q1: 4 owner reports 4 Owner reports Oct 2011 Jan 2026 Recall campaign 13V044000 ◆ Recall campaign 13V044000 Recall campaign 17V676000 ◆ Recall campaign 17V676000 Recall campaign 17V683000 ◆ Recall campaign 17V683000 Recall campaign 19V472000 ◆ Recall campaign 19V472000 Recall campaign 20V017000 ◆ Recall campaign 20V017000 Recall campaign 24V513000 ◆ Recall campaign 24V513000
  • Campaign 17V676000 was reported 1,819 days after the first earlier complaint mapped to its component.
  • Campaign 17V683000 was reported 2,215 days after the first earlier complaint mapped to its component.
  • Campaign 20V017000 was reported 1,820 days after the first earlier complaint mapped to its component.
  • Campaign 24V513000 was reported 3,451 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q4 Owner reports 2
2012-Q1 Owner reports 1
2012-Q2 Owner reports 1
2012-Q3 Owner reports 1
2012-Q4 Owner reports 3
2013-Q2 Owner reports 4
2013-Q3 Owner reports 2
2013-Q4 Owner reports 3
2014-Q1 Owner reports 1
2014-Q2 Owner reports 3
2014-Q3 Owner reports 1
2014-Q4 Owner reports 2
2015-Q1 Owner reports 1
2015-Q2 Owner reports 1
2015-Q3 Owner reports 6
2015-Q4 Owner reports 5
2016-Q1 Owner reports 1
2016-Q2 Owner reports 5
2016-Q3 Owner reports 6
2016-Q4 Owner reports 7
2017-Q1 Owner reports 3
2017-Q2 Owner reports 6
2017-Q3 Owner reports 11
2017-Q4 Owner reports 11
2018-Q1 Owner reports 14
2018-Q2 Owner reports 8
2018-Q3 Owner reports 11
2018-Q4 Owner reports 6
2019-Q1 Owner reports 1
2019-Q2 Owner reports 3
2019-Q3 Owner reports 4
2019-Q4 Owner reports 4
2020-Q1 Owner reports 2
2020-Q2 Owner reports 2
2020-Q3 Owner reports 1
2021-Q1 Owner reports 1
2021-Q2 Owner reports 3
2022-Q1 Owner reports 3
2022-Q2 Owner reports 7
2022-Q3 Owner reports 8
2022-Q4 Owner reports 8
2023-Q1 Owner reports 4
2023-Q2 Owner reports 3
2023-Q3 Owner reports 2
2024-Q3 Owner reports 1
2024-Q4 Owner reports 1
2025-Q1 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 1
2025-Q4 Owner reports 1
2026-Q1 Owner reports 4
Recall campaign 1 13V044000
Recall campaign 1 17V676000
Recall campaign 1 17V683000
Recall campaign 1 19V472000
Recall campaign 1 20V017000
Recall campaign 1 24V513000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 13V044000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
    Remedy:
    BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 17V676000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
    Remedy:
    BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 17V683000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
    Remedy:
    BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 19V472000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loss of electrical power can cause the vehicle to stall, increasing the risk of a crash.
    Remedy:
    BMW will notify owners, and dealers will replace and secure the positive battery cable connector, free of charge. The recall began August 14, 2019. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall is an expansion of a previous recall, number 18V-314.
    View authoritative NHTSA record →
  5. Manufacturer action

    Recall campaign 20V017000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
    View authoritative NHTSA record →
  6. Manufacturer action

    Recall campaign 24V513000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 193 complaints · page 1 of 8

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources