2013 BUICK ENCORE — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 14V417000 was reported 148 days after the first earlier complaint mapped to its component.
• Campaign 16V502000 was reported 882 days after the first earlier complaint mapped to its component.

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 13V105000

   Report date

   Mar 28, 2013

   Component:

   STEERING

   Consequence:

   If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.

   Remedy:

   General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13098.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 14V298000

   Report date

   Jun 6, 2014

   Component:

   Not available in the source record

   Consequence:

   If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.

   Remedy:

   GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14211.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 14V417000

   Report date

   Jul 2, 2014

   Component:

   EQUIPMENT

   Consequence:

   Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

   Remedy:

   GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 14V446000

   Report date

   Jul 23, 2014

   Component:

   Not available in the source record

   Consequence:

   A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

   Remedy:

   GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 14V488000

   Report date

   Aug 8, 2014

   Component:

   SEAT BELTS

   Consequence:

   If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.

   Remedy:

   GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 16V502000

   Report date

   Jul 5, 2016

   Component:

   ELECTRICAL SYSTEM

   Consequence:

   If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

   Remedy:

   GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

   View authoritative NHTSA record →