2015 BUICK LACROSSE — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 5
- Fires 0
- Injuries 4
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| STEERING | 11 | 25.0% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 6 | 13.6% | 0 crashes · 0 fires |
| AIR BAGS | 4 | 9.1% | 3 crashes · 0 fires |
| SERVICE BRAKES | 4 | 9.1% | 1 crashes · 0 fires |
| EXTERIOR LIGHTING | 3 | 6.8% | 0 crashes · 0 fires |
| FUEL SYSTEM | 3 | 6.8% | 0 crashes · 0 fires |
| POWER TRAIN | 2 | 4.6% | 0 crashes · 0 fires |
| SEAT BELTS | 2 | 4.6% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 2 | 4.6% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 11 | 25.0% | 0 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 17V437000 was reported 238 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 1 | |
| 2016-Q2 | Owner reports | 1 | |
| 2016-Q3 | Owner reports | 2 | |
| 2016-Q4 | Owner reports | 3 | |
| 2017-Q1 | Owner reports | 1 | |
| 2018-Q1 | Owner reports | 3 | |
| 2018-Q2 | Owner reports | 2 | |
| 2018-Q3 | Owner reports | 1 | |
| 2018-Q4 | Owner reports | 2 | |
| 2019-Q3 | Owner reports | 1 | |
| 2019-Q4 | Owner reports | 2 | |
| 2020-Q1 | Owner reports | 1 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 2 | |
| 2020-Q4 | Owner reports | 1 | |
| 2021-Q1 | Owner reports | 2 | |
| 2021-Q2 | Owner reports | 2 | |
| 2021-Q3 | Owner reports | 1 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 1 | |
| 2022-Q3 | Owner reports | 2 | |
| 2023-Q1 | Owner reports | 1 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q4 | Owner reports | 1 | |
| 2024-Q1 | Owner reports | 1 | |
| 2024-Q2 | Owner reports | 1 | |
| 2025-Q2 | Owner reports | 3 | |
| 2025-Q4 | Owner reports | 1 | |
| Recall campaign | 1 | 15V666000 | |
| Recall campaign | 1 | 16V651000 | |
| Recall campaign | 1 | 17V437000 |
Safety Recalls (3)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 15V666000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
- Remedy:
- GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
-
Manufacturer action
Recall campaign 16V651000
- Report date
- Component:
- AIR BAGS
- Consequence:
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy:
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
-
Manufacturer action
Recall campaign 17V437000
- Report date
- Component:
- AIR BAGS
- Consequence:
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy:
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.