2017 BUICK LACROSSE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 33 complaints · 2 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (8 complaints · 24.2%)
Safety signals:
  • Crashes 0
  • Fires 0
  • Injuries 0
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 8 of 33 owner complaints (24.2%) in this vehicle snapshot. ELECTRICAL SYSTEM: 8 complaints, 24.2% of reports ELECTRICAL SYSTEM 8 · 24.2% POWER TRAIN: 7 complaints, 21.2% of reports POWER TRAIN 7 · 21.2% SUSPENSION: 4 complaints, 12.1% of reports SUSPENSION 4 · 12.1% ENGINE: 3 complaints, 9.1% of reports ENGINE 3 · 9.1% VEHICLE SPEED CONTROL: 3 complaints, 9.1% of reports VEHICLE SPEED CONTROL 3 · 9.1% AIR BAGS: 1 complaints, 3.0% of reports AIR BAGS 1 · 3.0% SERVICE BRAKES: 1 complaints, 3.0% of reports SERVICE BRAKES 1 · 3.0% STEERING: 1 complaints, 3.0% of reports STEERING 1 · 3.0% STRUCTURE: 1 complaints, 3.0% of reports STRUCTURE 1 · 3.0% UNKNOWN OR OTHER: 4 complaints, 12.1% of reports UNKNOWN OR OTHER 4 · 12.1% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 8 24.2% 0 crashes · 0 fires
POWER TRAIN 7 21.2% 0 crashes · 0 fires
SUSPENSION 4 12.1% 0 crashes · 0 fires
ENGINE 3 9.1% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 3 9.1% 0 crashes · 0 fires
AIR BAGS 1 3.0% 0 crashes · 0 fires
SERVICE BRAKES 1 3.0% 0 crashes · 0 fires
STEERING 1 3.0% 0 crashes · 0 fires
STRUCTURE 1 3.0% 0 crashes · 0 fires
UNKNOWN OR OTHER 4 12.1% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2016; the first recall shown was reported in Feb 2017. 2016-Q4: 1 owner reports 1 2017-Q2: 1 owner reports 1 2017-Q3: 1 owner reports 1 2018-Q1: 1 owner reports 1 2018-Q3: 1 owner reports 1 2018-Q4: 1 owner reports 1 2019-Q1: 2 owner reports 2 2019-Q2: 3 owner reports 3 2019-Q3: 1 owner reports 1 2020-Q1: 3 owner reports 3 2020-Q2: 2 owner reports 2 2021-Q1: 1 owner reports 1 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2022-Q1: 1 owner reports 1 2022-Q2: 1 owner reports 1 2022-Q3: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q1: 3 owner reports 3 2024-Q2: 2 owner reports 2 2024-Q3: 3 owner reports 3 2026-Q2: 1 owner reports 1 Owner reports Oct 2016 Apr 2026 Recall campaign 17V116000 ◆ Recall campaign 17V116000 Recall campaign 17V267000 ◆ Recall campaign 17V267000
View timeline records as a table
Date Record type Count Record identifier
2016-Q4 Owner reports 1
2017-Q2 Owner reports 1
2017-Q3 Owner reports 1
2018-Q1 Owner reports 1
2018-Q3 Owner reports 1
2018-Q4 Owner reports 1
2019-Q1 Owner reports 2
2019-Q2 Owner reports 3
2019-Q3 Owner reports 1
2020-Q1 Owner reports 3
2020-Q2 Owner reports 2
2021-Q1 Owner reports 1
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2022-Q1 Owner reports 1
2022-Q2 Owner reports 1
2022-Q3 Owner reports 1
2023-Q4 Owner reports 1
2024-Q1 Owner reports 3
2024-Q2 Owner reports 2
2024-Q3 Owner reports 3
2026-Q2 Owner reports 1
Recall campaign 1 17V116000
Recall campaign 1 17V267000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V116000

    Report date
    Component:
    STEERING
    Consequence:
    A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 17V267000

    Report date
    Component:
    SUSPENSION
    Consequence:
    If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 33 complaints · page 1 of 2

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources