2011 BUICK LUCERNE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 48 complaints · 2 recalls
Most-reported system: ELECTRICAL SYSTEM (17 complaints · 35.4%)
Safety signals:
  • Crashes 3
  • Fires 3
  • Injuries 5
  • Deaths 0
Compare with 2010 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 17 of 48 owner complaints (35.4%) in this vehicle snapshot. ELECTRICAL SYSTEM: 17 complaints, 35.4% of reports ELECTRICAL SYSTEM 17 · 35.4% · 2 fire reports FUEL SYSTEM: 4 complaints, 8.3% of reports FUEL SYSTEM 4 · 8.3% SERVICE BRAKES: 4 complaints, 8.3% of reports SERVICE BRAKES 4 · 8.3% VEHICLE SPEED CONTROL: 4 complaints, 8.3% of reports VEHICLE SPEED CONTROL 4 · 8.3% · 1 crash reports ENGINE: 3 complaints, 6.3% of reports ENGINE 3 · 6.3% · 1 crash reports POWER TRAIN: 3 complaints, 6.3% of reports POWER TRAIN 3 · 6.3% VISIBILITY: 3 complaints, 6.3% of reports VISIBILITY 3 · 6.3% STEERING: 2 complaints, 4.2% of reports STEERING 2 · 4.2% AIR BAGS: 1 complaints, 2.1% of reports AIR BAGS 1 · 2.1% · 1 crash reports UNKNOWN OR OTHER: 11 complaints, 22.9% of reports UNKNOWN OR OTHER 11 · 22.9% · 1 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 17 35.4% 0 crashes · 2 fires
FUEL SYSTEM 4 8.3% 0 crashes · 0 fires
SERVICE BRAKES 4 8.3% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 4 8.3% 1 crashes · 0 fires
ENGINE 3 6.3% 1 crashes · 0 fires
POWER TRAIN 3 6.3% 0 crashes · 0 fires
VISIBILITY 3 6.3% 0 crashes · 0 fires
STEERING 2 4.2% 0 crashes · 0 fires
AIR BAGS 1 2.1% 1 crashes · 0 fires
UNKNOWN OR OTHER 11 22.9% 1 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2011; the first recall shown was reported in Nov 2010. 2011-Q1: 2 owner reports 2 2011-Q2: 2 owner reports 2 2011-Q3: 1 owner reports 1 2011-Q4: 2 owner reports 2 2012-Q2: 3 owner reports 3 2013-Q2: 1 owner reports 1 2013-Q4: 1 owner reports 1 2014-Q3: 6 owner reports 6 2014-Q4: 2 owner reports 2 2015-Q1: 2 owner reports 2 2015-Q3: 1 owner reports 1 2016-Q3: 2 owner reports 2 2017-Q1: 1 owner reports 1 2017-Q3: 1 owner reports 1 2017-Q4: 1 owner reports 1 2018-Q1: 1 owner reports 1 2018-Q2: 2 owner reports 2 2018-Q3: 2 owner reports 2 2019-Q1: 2 owner reports 2 2019-Q3: 1 owner reports 1 2019-Q4: 1 owner reports 1 2020-Q1: 1 owner reports 1 2020-Q3: 1 owner reports 1 2020-Q4: 1 owner reports 1 2021-Q1: 1 owner reports 1 2022-Q4: 1 owner reports 1 2024-Q1: 1 owner reports 1 2026-Q1: 3 owner reports 3 2026-Q2: 2 owner reports 2 Owner reports Nov 2010 Apr 2026 Recall campaign 10V553000 ◆ Recall campaign 10V553000 Recall campaign 14V355000 ◆ Recall campaign 14V355000
  • Campaign 14V355000 was reported 1,216 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q1 Owner reports 2
2011-Q2 Owner reports 2
2011-Q3 Owner reports 1
2011-Q4 Owner reports 2
2012-Q2 Owner reports 3
2013-Q2 Owner reports 1
2013-Q4 Owner reports 1
2014-Q3 Owner reports 6
2014-Q4 Owner reports 2
2015-Q1 Owner reports 2
2015-Q3 Owner reports 1
2016-Q3 Owner reports 2
2017-Q1 Owner reports 1
2017-Q3 Owner reports 1
2017-Q4 Owner reports 1
2018-Q1 Owner reports 1
2018-Q2 Owner reports 2
2018-Q3 Owner reports 2
2019-Q1 Owner reports 2
2019-Q3 Owner reports 1
2019-Q4 Owner reports 1
2020-Q1 Owner reports 1
2020-Q3 Owner reports 1
2020-Q4 Owner reports 1
2021-Q1 Owner reports 1
2022-Q4 Owner reports 1
2024-Q1 Owner reports 1
2026-Q1 Owner reports 3
2026-Q2 Owner reports 2
Recall campaign 1 10V553000
Recall campaign 1 14V355000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 10V553000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
    Remedy:
    DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V355000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
    Remedy:
    GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 48 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources