2016 CADILLAC SRX — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 166 complaints · 2 recalls
Most-reported system: EXTERIOR LIGHTING (93 complaints · 56.0%)
Safety signals:
  • Crashes 11
  • Fires 1
  • Injuries 10
  • Deaths 3
Compare with 2015 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution EXTERIOR LIGHTING appears in 93 of 166 owner complaints (56.0%) in this vehicle snapshot. EXTERIOR LIGHTING: 93 complaints, 56.0% of reports EXTERIOR LIGHTING 93 · 56.0% · 2 crash reports SUSPENSION: 13 complaints, 7.8% of reports SUSPENSION 13 · 7.8% ELECTRICAL SYSTEM: 11 complaints, 6.6% of reports ELECTRICAL SYSTEM 11 · 6.6% VISIBILITY: 6 complaints, 3.6% of reports VISIBILITY 6 · 3.6% POWER TRAIN: 5 complaints, 3.0% of reports POWER TRAIN 5 · 3.0% AIR BAGS: 3 complaints, 1.8% of reports AIR BAGS 3 · 1.8% · 3 crash reports SERVICE BRAKES: 3 complaints, 1.8% of reports SERVICE BRAKES 3 · 1.8% · 2 crash reports VEHICLE SPEED CONTROL: 2 complaints, 1.2% of reports VEHICLE SPEED CONTROL 2 · 1.2% BACK OVER PREVENTION: 1 complaints, 0.6% of reports BACK OVER PREVENTION 1 · 0.6% UNKNOWN OR OTHER: 40 complaints, 24.1% of reports UNKNOWN OR OTHER 40 · 24.1% · 3 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
EXTERIOR LIGHTING 93 56.0% 2 crashes · 0 fires
SUSPENSION 13 7.8% 0 crashes · 0 fires
ELECTRICAL SYSTEM 11 6.6% 0 crashes · 0 fires
VISIBILITY 6 3.6% 0 crashes · 0 fires
POWER TRAIN 5 3.0% 0 crashes · 0 fires
AIR BAGS 3 1.8% 3 crashes · 0 fires
SERVICE BRAKES 3 1.8% 2 crashes · 0 fires
VEHICLE SPEED CONTROL 2 1.2% 0 crashes · 0 fires
BACK OVER PREVENTION 1 0.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 40 24.1% 3 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2016; the first recall shown was reported in Jun 2021. 2016-Q1: 1 owner reports 1 2016-Q2: 4 owner reports 4 2016-Q3: 1 owner reports 1 2017-Q1: 2 owner reports 2 2017-Q2: 2 owner reports 2 2017-Q3: 1 owner reports 1 2017-Q4: 1 owner reports 1 2018-Q1: 1 owner reports 1 2018-Q2: 2 owner reports 2 2018-Q3: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q1: 5 owner reports 5 2019-Q2: 4 owner reports 4 2019-Q3: 2 owner reports 2 2019-Q4: 5 owner reports 5 2020-Q1: 5 owner reports 5 2020-Q2: 3 owner reports 3 2020-Q3: 6 owner reports 6 2020-Q4: 11 owner reports 11 2021-Q1: 9 owner reports 9 2021-Q2: 5 owner reports 5 2021-Q3: 14 owner reports 14 2021-Q4: 15 owner reports 15 2022-Q1: 9 owner reports 9 2022-Q2: 2 owner reports 2 2022-Q3: 2 owner reports 2 2022-Q4: 9 owner reports 9 2023-Q1: 8 owner reports 8 2023-Q2: 5 owner reports 5 2023-Q3: 2 owner reports 2 2024-Q1: 5 owner reports 5 2024-Q2: 2 owner reports 2 2024-Q3: 2 owner reports 2 2024-Q4: 3 owner reports 3 2025-Q1: 3 owner reports 3 2025-Q2: 3 owner reports 3 2025-Q3: 2 owner reports 2 2025-Q4: 3 owner reports 3 2026-Q1: 1 owner reports 1 2026-Q2: 3 owner reports 3 Owner reports Jan 2016 May 2026 Recall campaign 21V473000 ◆ Recall campaign 21V473000 Recall campaign 26V329000 ◆ Recall campaign 26V329000
  • Campaign 26V329000 was reported 3,349 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2016-Q1 Owner reports 1
2016-Q2 Owner reports 4
2016-Q3 Owner reports 1
2017-Q1 Owner reports 2
2017-Q2 Owner reports 2
2017-Q3 Owner reports 1
2017-Q4 Owner reports 1
2018-Q1 Owner reports 1
2018-Q2 Owner reports 2
2018-Q3 Owner reports 2
2018-Q4 Owner reports 1
2019-Q1 Owner reports 5
2019-Q2 Owner reports 4
2019-Q3 Owner reports 2
2019-Q4 Owner reports 5
2020-Q1 Owner reports 5
2020-Q2 Owner reports 3
2020-Q3 Owner reports 6
2020-Q4 Owner reports 11
2021-Q1 Owner reports 9
2021-Q2 Owner reports 5
2021-Q3 Owner reports 14
2021-Q4 Owner reports 15
2022-Q1 Owner reports 9
2022-Q2 Owner reports 2
2022-Q3 Owner reports 2
2022-Q4 Owner reports 9
2023-Q1 Owner reports 8
2023-Q2 Owner reports 5
2023-Q3 Owner reports 2
2024-Q1 Owner reports 5
2024-Q2 Owner reports 2
2024-Q3 Owner reports 2
2024-Q4 Owner reports 3
2025-Q1 Owner reports 3
2025-Q2 Owner reports 3
2025-Q3 Owner reports 2
2025-Q4 Owner reports 3
2026-Q1 Owner reports 1
2026-Q2 Owner reports 3
Recall campaign 1 21V473000
Recall campaign 1 26V329000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 21V473000

    Report date
    Component:
    SUSPENSION
    Consequence:
    A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 26V329000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 166 complaints · page 1 of 7

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources