2014 CHEVROLET CRUZE — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 14V417000 was reported 308 days after the first earlier complaint mapped to its component.
• Campaign 16V502000 was reported 760 days after the first earlier complaint mapped to its component.
• Campaign 23V674000 was reported 3,488 days after the first earlier complaint mapped to its component.
• Campaign 23V870000 was reported 3,580 days after the first earlier complaint mapped to its component.
• Campaign 25V764000 was reported 4,266 days after the first earlier complaint mapped to its component.

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 13V452000

   Report date

   Sep 23, 2013

   Component:

   POWER TRAIN

   Consequence:

   If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

   Remedy:

   General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 14V092000

   Report date

   Feb 21, 2014

   Component:

   POWER TRAIN

   Consequence:

   If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

   Remedy:

   General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 14V151000

   Report date

   Mar 31, 2014

   Component:

   POWER TRAIN

   Consequence:

   If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

   Remedy:

   GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 14V372000

   Report date

   Jun 26, 2014

   Component:

   Not available in the source record

   Consequence:

   In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

   Remedy:

   GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 14V417000

   Report date

   Jul 2, 2014

   Component:

   EQUIPMENT

   Consequence:

   Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

   Remedy:

   GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 15V442000

   Report date

   Jul 10, 2015

   Component:

   Not available in the source record

   Consequence:

   Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

   Remedy:

   GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

   View authoritative NHTSA record →

7. Manufacturer action

   Recall campaign 16V502000

   Report date

   Jul 5, 2016

   Component:

   ELECTRICAL SYSTEM

   Consequence:

   If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

   Remedy:

   GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

   View authoritative NHTSA record →

8. Manufacturer action

   Recall campaign 23V674000

   Report date

   Sep 20, 2023

   Component:

   AIR BAGS

   Consequence:

   An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

   Remedy:

   Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

   View authoritative NHTSA record →

9. Manufacturer action

   Recall campaign 23V870000

   Report date

   Dec 21, 2023

   Component:

   AIR BAGS

   Consequence:

   An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

   Remedy:

   Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

   View authoritative NHTSA record →

10. Manufacturer action

    Recall campaign 25V764000

    Report date

    Nov 6, 2025

    Component:

    AIR BAGS

    Consequence:

    An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy:

    Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

    View authoritative NHTSA record →