2004 CHRYSLER PACIFICA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 885 complaints · 2 recalls
Most-reported system: STRUCTURE (254 complaints · 28.7%)
Safety signals:
  • Crashes 32
  • Fires 30
  • Injuries 29
  • Deaths 2
Compare with 2003 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STRUCTURE appears in 254 of 885 owner complaints (28.7%) in this vehicle snapshot. STRUCTURE: 254 complaints, 28.7% of reports STRUCTURE 254 · 28.7% · 2 crash reports ENGINE: 167 complaints, 18.9% of reports ENGINE 167 · 18.9% · 3 crash reports 8 fire reports FUEL SYSTEM: 67 complaints, 7.6% of reports FUEL SYSTEM 67 · 7.6% · 1 crash reports 6 fire reports POWER TRAIN: 65 complaints, 7.3% of reports POWER TRAIN 65 · 7.3% · 4 crash reports 2 fire reports ELECTRICAL SYSTEM: 64 complaints, 7.2% of reports ELECTRICAL SYSTEM 64 · 7.2% · 1 crash reports 6 fire reports SUSPENSION: 60 complaints, 6.8% of reports SUSPENSION 60 · 6.8% STEERING: 27 complaints, 3.1% of reports STEERING 27 · 3.1% · 2 crash reports VEHICLE SPEED CONTROL: 27 complaints, 3.1% of reports VEHICLE SPEED CONTROL 27 · 3.1% · 5 crash reports VISIBILITY: 27 complaints, 3.1% of reports VISIBILITY 27 · 3.1% · 3 crash reports UNKNOWN OR OTHER: 450 complaints, 50.9% of reports UNKNOWN OR OTHER 450 · 50.9% · 11 crash reports 11 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STRUCTURE 254 28.7% 2 crashes · 0 fires
ENGINE 167 18.9% 3 crashes · 8 fires
FUEL SYSTEM 67 7.6% 1 crashes · 6 fires
POWER TRAIN 65 7.3% 4 crashes · 2 fires
ELECTRICAL SYSTEM 64 7.2% 1 crashes · 6 fires
SUSPENSION 60 6.8% 0 crashes · 0 fires
STEERING 27 3.1% 2 crashes · 0 fires
VEHICLE SPEED CONTROL 27 3.1% 5 crashes · 0 fires
VISIBILITY 27 3.1% 3 crashes · 0 fires
UNKNOWN OR OTHER 450 50.9% 11 crashes · 11 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2003; the first recall shown was reported in Nov 2003. 2003-Q3: 3 owner reports 3 2003-Q4: 9 owner reports 9 2004-Q1: 18 owner reports 18 2004-Q2: 13 owner reports 13 2004-Q3: 15 owner reports 15 2004-Q4: 10 owner reports 10 2005-Q1: 11 owner reports 11 2005-Q2: 10 owner reports 10 2005-Q3: 8 owner reports 8 2005-Q4: 6 owner reports 6 2006-Q1: 12 owner reports 12 2006-Q2: 7 owner reports 7 2006-Q3: 13 owner reports 13 2006-Q4: 16 owner reports 16 2007-Q1: 13 owner reports 13 2007-Q2: 7 owner reports 7 2007-Q3: 6 owner reports 6 2007-Q4: 8 owner reports 8 2008-Q1: 8 owner reports 8 2008-Q2: 5 owner reports 5 2008-Q3: 5 owner reports 5 2008-Q4: 7 owner reports 7 2009-Q1: 12 owner reports 12 2009-Q2: 19 owner reports 19 2009-Q3: 13 owner reports 13 2009-Q4: 7 owner reports 7 2010-Q1: 12 owner reports 12 2010-Q2: 19 owner reports 19 2010-Q3: 30 owner reports 30 2010-Q4: 20 owner reports 20 2011-Q1: 7 owner reports 7 2011-Q2: 14 owner reports 14 2011-Q3: 8 owner reports 8 2011-Q4: 19 owner reports 19 2012-Q1: 19 owner reports 19 2012-Q2: 14 owner reports 14 2012-Q3: 20 owner reports 20 2012-Q4: 19 owner reports 19 2013-Q1: 14 owner reports 14 2013-Q2: 15 owner reports 15 2013-Q3: 25 owner reports 25 2013-Q4: 23 owner reports 23 2014-Q1: 33 owner reports 33 2014-Q2: 36 owner reports 36 2014-Q3: 31 owner reports 31 2014-Q4: 31 owner reports 31 2015-Q1: 21 owner reports 21 2015-Q2: 29 owner reports 29 2015-Q3: 21 owner reports 21 2015-Q4: 15 owner reports 15 2016-Q1: 8 owner reports 8 2016-Q2: 22 owner reports 22 2016-Q3: 14 owner reports 14 2016-Q4: 8 owner reports 8 2017-Q1: 6 owner reports 6 2017-Q2: 8 owner reports 8 2017-Q3: 9 owner reports 9 2017-Q4: 8 owner reports 8 2018-Q1: 5 owner reports 5 2018-Q2: 6 owner reports 6 2018-Q3: 7 owner reports 7 2018-Q4: 3 owner reports 3 2019-Q1: 5 owner reports 5 2019-Q3: 4 owner reports 4 2019-Q4: 3 owner reports 3 2020-Q1: 1 owner reports 1 2020-Q2: 2 owner reports 2 2020-Q3: 4 owner reports 4 2020-Q4: 4 owner reports 4 2021-Q1: 1 owner reports 1 2021-Q3: 1 owner reports 1 Owner reports Jul 2003 Jul 2021 Recall campaign 03V471000 ◆ Recall campaign 03V471000 Recall campaign 04V113000 ◆ Recall campaign 04V113000 Investigation PE06009 ● Investigation PE06009 Investigation RQ06002 ● Investigation RQ06002 Investigation EA06010 ● Investigation EA06010
  • Campaign 04V113000 was reported 146 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2003-Q3 Owner reports 3
2003-Q4 Owner reports 9
2004-Q1 Owner reports 18
2004-Q2 Owner reports 13
2004-Q3 Owner reports 15
2004-Q4 Owner reports 10
2005-Q1 Owner reports 11
2005-Q2 Owner reports 10
2005-Q3 Owner reports 8
2005-Q4 Owner reports 6
2006-Q1 Owner reports 12
2006-Q2 Owner reports 7
2006-Q3 Owner reports 13
2006-Q4 Owner reports 16
2007-Q1 Owner reports 13
2007-Q2 Owner reports 7
2007-Q3 Owner reports 6
2007-Q4 Owner reports 8
2008-Q1 Owner reports 8
2008-Q2 Owner reports 5
2008-Q3 Owner reports 5
2008-Q4 Owner reports 7
2009-Q1 Owner reports 12
2009-Q2 Owner reports 19
2009-Q3 Owner reports 13
2009-Q4 Owner reports 7
2010-Q1 Owner reports 12
2010-Q2 Owner reports 19
2010-Q3 Owner reports 30
2010-Q4 Owner reports 20
2011-Q1 Owner reports 7
2011-Q2 Owner reports 14
2011-Q3 Owner reports 8
2011-Q4 Owner reports 19
2012-Q1 Owner reports 19
2012-Q2 Owner reports 14
2012-Q3 Owner reports 20
2012-Q4 Owner reports 19
2013-Q1 Owner reports 14
2013-Q2 Owner reports 15
2013-Q3 Owner reports 25
2013-Q4 Owner reports 23
2014-Q1 Owner reports 33
2014-Q2 Owner reports 36
2014-Q3 Owner reports 31
2014-Q4 Owner reports 31
2015-Q1 Owner reports 21
2015-Q2 Owner reports 29
2015-Q3 Owner reports 21
2015-Q4 Owner reports 15
2016-Q1 Owner reports 8
2016-Q2 Owner reports 22
2016-Q3 Owner reports 14
2016-Q4 Owner reports 8
2017-Q1 Owner reports 6
2017-Q2 Owner reports 8
2017-Q3 Owner reports 9
2017-Q4 Owner reports 8
2018-Q1 Owner reports 5
2018-Q2 Owner reports 6
2018-Q3 Owner reports 7
2018-Q4 Owner reports 3
2019-Q1 Owner reports 5
2019-Q3 Owner reports 4
2019-Q4 Owner reports 3
2020-Q1 Owner reports 1
2020-Q2 Owner reports 2
2020-Q3 Owner reports 4
2020-Q4 Owner reports 4
2021-Q1 Owner reports 1
2021-Q3 Owner reports 1
Recall campaign 1 03V471000
Recall campaign 1 04V113000
Defect investigation 1 PE06009
Defect investigation 1 RQ06002
Defect investigation 1 EA06010
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 03V471000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.
    Remedy:
    DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 04V113000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    THIS COULD CAUSE A CRASH WITHOUT WARNING.
    Remedy:
    DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 885 complaints · page 1 of 36

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources