2017 Chrysler Pacifica Problems and Recalls (1,606 Complaints)
The most-reported problem on the 2017 Chrysler Pacifica is Transmission / driveline (22% of 1,606 owner reports). There are 17 safety recalls. Check the VIN and inspect Transmission / driveline — this is the NHTSA file, not a score.
NHTSA Office of Defects Investigation Snapshot 2026-10-16 1,606 complaints · 17 recalls
What problems show up on the 2017 Chrysler Pacifica?
353 of 1,606 filings named Transmission / driveline (22% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.
Second is Engine (310 reports).
There are 17 official safety recalls on this year. They were filed about Seat belts, Brakes, Transmission / driveline, Electrical, and Engine. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.
The previous year is not published here. Use the year list to jump around.
What owners reported
System named most often: Transmission / driveline 353 complaints · 22.0% of the file
Crashes, fires, injuries and deaths in those filings:
- Crashes 47
- Fires 15
- Injuries 41
- Deaths 0
NHTSA Consumer Complaints Snapshot 2026-10-16 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Which systems owners named
Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.
“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| Transmission / driveline (POWER TRAIN) | 353 | 22.0% | 3 crashes · 1 fires |
| Engine (ENGINE) | 310 | 19.3% | 1 crashes · 3 fires |
| Steering (STEERING) | 243 | 15.1% | 4 crashes · 0 fires |
| Electrical (ELECTRICAL SYSTEM) | 153 | 9.5% | 1 crashes · 3 fires |
| Cruise / speed control (VEHICLE SPEED CONTROL) | 64 | 4.0% | 13 crashes · 0 fires |
| Fuel system (FUEL SYSTEM) | 62 | 3.9% | 0 crashes · 4 fires |
| Brakes (SERVICE BRAKES) | 39 | 2.4% | 9 crashes · 0 fires |
| Body / frame (STRUCTURE) | 39 | 2.4% | 1 crashes · 0 fires |
| Suspension (SUSPENSION) | 19 | 1.2% | 1 crashes · 0 fires |
| Unclassified NHTSA leftover | 332 | 20.7% | 9 crashes · 4 fires |
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-10-16 Open source record
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
When reports and recalls showed up
When owners filed reports, and when recall campaigns showed up.
- Campaign 17V371000 was reported 333 days after the first earlier complaint mapped to its component.
- Campaign 17V375000 was reported 337 days after the first earlier complaint mapped to its component.
- Campaign 17V482000 was reported 311 days after the first earlier complaint mapped to its component.
- Campaign 17V542000 was reported 398 days after the first earlier complaint mapped to its component.
- Campaign 18V049000 was reported 367 days after the first earlier complaint mapped to its component.
- Campaign 18V332000 was reported 493 days after the first earlier complaint mapped to its component.
- Campaign 18V395000 was reported 521 days after the first earlier complaint mapped to its component.
- Campaign 18V524000 was reported 577 days after the first earlier complaint mapped to its component.
- Campaign 18V740000 was reported 494 days after the first earlier complaint mapped to its component.
- Campaign 19V348000 was reported 850 days after the first earlier complaint mapped to its component.
- Campaign 20V334000 was reported 1,247 days after the first earlier complaint mapped to its component.
- Campaign 23V010000 was reported 2,199 days after the first earlier complaint mapped to its component.
- Campaign 25V876000 was reported 3,446 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2016-Q2 | Owner reports | 1 | |
| 2016-Q3 | Owner reports | 9 | |
| 2016-Q4 | Owner reports | 4 | |
| 2017-Q1 | Owner reports | 3 | |
| 2017-Q2 | Owner reports | 21 | |
| 2017-Q3 | Owner reports | 48 | |
| 2017-Q4 | Owner reports | 84 | |
| 2018-Q1 | Owner reports | 64 | |
| 2018-Q2 | Owner reports | 68 | |
| 2018-Q3 | Owner reports | 46 | |
| 2018-Q4 | Owner reports | 52 | |
| 2019-Q1 | Owner reports | 49 | |
| 2019-Q2 | Owner reports | 71 | |
| 2019-Q3 | Owner reports | 84 | |
| 2019-Q4 | Owner reports | 64 | |
| 2020-Q1 | Owner reports | 32 | |
| 2020-Q2 | Owner reports | 20 | |
| 2020-Q3 | Owner reports | 41 | |
| 2020-Q4 | Owner reports | 18 | |
| 2021-Q1 | Owner reports | 24 | |
| 2021-Q2 | Owner reports | 23 | |
| 2021-Q3 | Owner reports | 17 | |
| 2021-Q4 | Owner reports | 16 | |
| 2022-Q1 | Owner reports | 18 | |
| 2022-Q2 | Owner reports | 29 | |
| 2022-Q3 | Owner reports | 69 | |
| 2022-Q4 | Owner reports | 47 | |
| 2023-Q1 | Owner reports | 41 | |
| 2023-Q2 | Owner reports | 35 | |
| 2023-Q3 | Owner reports | 73 | |
| 2023-Q4 | Owner reports | 34 | |
| 2024-Q1 | Owner reports | 36 | |
| 2024-Q2 | Owner reports | 33 | |
| 2024-Q3 | Owner reports | 29 | |
| 2024-Q4 | Owner reports | 30 | |
| 2025-Q1 | Owner reports | 20 | |
| 2025-Q2 | Owner reports | 20 | |
| 2025-Q3 | Owner reports | 71 | |
| 2025-Q4 | Owner reports | 37 | |
| 2026-Q1 | Owner reports | 32 | |
| 2026-Q2 | Owner reports | 34 | |
| 2026-Q3 | Owner reports | 50 | |
| 2026-Q4 | Owner reports | 9 | |
| Recall campaign | 1 | 16V490000 | |
| Recall campaign | 1 | 17V342000 | |
| Recall campaign | 1 | 17V371000 | |
| Recall campaign | 1 | 17V375000 | |
| Recall campaign | 1 | 17V482000 | |
| Recall campaign | 1 | 17V542000 | |
| Recall campaign | 1 | 18V049000 | |
| Recall campaign | 1 | 18V332000 | |
| Recall campaign | 1 | 18V395000 | |
| Recall campaign | 1 | 18V524000 | |
| Recall campaign | 1 | 18V740000 | |
| Recall campaign | 1 | 19V348000 | |
| Recall campaign | 1 | 20V334000 | |
| Recall campaign | 1 | 22V077000 | |
| Recall campaign | 1 | 23V010000 | |
| Recall campaign | 1 | 24V536000 | |
| Recall campaign | 1 | 25V876000 | |
| Defect investigation | 1 | DP17003 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | RQ24001 | |
| Defect investigation | 1 | RQ24001 | |
| Defect investigation | 1 | RQ24004 | |
| Defect investigation | 1 | PE25009 | |
| Defect investigation | 1 | PE25009 |
Safety Recalls (17)
Official campaigns. Each one says what could go wrong and what the dealer was told to fix.
In short, these campaigns were filed about Seat belts, Brakes, Transmission / driveline, Electrical, and Engine.
-
Recall campaign 16V490000
Seat belts
- Report date
- Component:
- Seat belts (SEAT BELTS)
- Consequence:
- If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
-
Recall campaign 17V342000
Brakes
- Report date
- Component:
- Brakes (SERVICE BRAKES)
- Consequence:
- The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
- Remedy:
- Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
-
Recall campaign 17V371000
Safety recall 17V371000
- Report date
- Component:
- Unclassified NHTSA leftover
- Consequence:
- A vehicle that suddenly cannot be driven, increases the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
-
Recall campaign 17V375000
Safety recall 17V375000
- Report date
- Component:
- Unclassified NHTSA leftover
- Consequence:
- The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
-
Recall campaign 17V482000
Transmission / driveline
- Report date
- Component:
- Transmission / driveline (POWER TRAIN)
- Consequence:
- A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
- Remedy:
- VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
-
Recall campaign 17V542000
Seat belts
- Report date
- Component:
- Seat belts (SEAT BELTS)
- Consequence:
- Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
-
Recall campaign 18V049000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- An engine stall can increase the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
-
Recall campaign 18V332000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
-
Recall campaign 18V395000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
- Remedy:
- Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
-
Recall campaign 18V524000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- A vehicle stall can increase the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
-
Recall campaign 18V740000
Engine
- Report date
- Component:
- Engine (ENGINE)
- Consequence:
- The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
- Remedy:
- FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
-
Recall campaign 19V348000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- A loss of power steering assist or a stall can increase the risk of crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
-
Recall campaign 20V334000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
- Remedy:
- FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
-
Recall campaign 22V077000
Safety recall 22V077000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A vehicle fire increases the risk of injury.
- Remedy:
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
-
Recall campaign 23V010000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- Remedy:
- Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
-
Recall campaign 24V536000
Safety recall 24V536000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A vehicle fire increases the risk of injury.
- Remedy:
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
-
Recall campaign 25V876000
Safety recall 25V876000
- Report date
- Component:
- Unclassified NHTSA leftover
- Consequence:
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy:
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
What owners actually wrote
Short excerpts from the public NHTSA file. Look for the same symptom repeating.
Data: NHTSA Office of Defects Investigation · snapshot 2026-10-16
Showing 4 of 1,606 complaints · page 1 of 65
CrashFireInjuryDeath
This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainment screen rebooted. I heard a clicking noise from under the hood, which I later learned was the parking pawl trying to engage. Dash screen said something about "speed too high to shift to park." Momentarily the wheel jerked hard - I think I lost power steering (if the car fully shut off I think that's what happened). I gained control and directed the car to the side of the road. I don't know what state the car was in at this point - either fully off or electrically on but no engine power. In any case, I shifted to park, pressed the on/off button and the car fully shut down. After a couple of minutes I attempted to start the car again, and it started right up with no issues. The CEL was lit, but the car drove fine. When I got to my destination about 20 miles away, I checked the battery terminals. I found that the negative terminal could be turned about a quarter turn if I used some force, but it was not what I would consider 'loose'. I still tightened the connection as much as I could, to the point that the connection was now immovable. The CEL cleared after a few cycles of turning the car on and off. A scan later showed that code P1B14 was stored. I called multiple Chrysler dealerships and each told me that they could not diagnose the problem unless it was actively acting up. The car has not malfunctioned since the incident four days ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
CrashFireInjuryDeath
What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 o’clock or 1 o’clock position. How was your safety or the safety of others put at risk? Not being able to control the steering wheel puts my safety and others at risk. No, the problem has not been reproduced or confirmed by a dealer or independent service center. No, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. No, there weren't any warning lamps, messages or other symptoms of the problem prior to the failure, and it occurs when the steering wheel is at 11 or 1 o'clock at speed.
CrashFireInjuryDeath
There was no accident, my power steering on the messenger screen says service power steering and it just started it comes on and off Periodically while I am driving I don't know about anybody else but I see this as a very serious safety issue I would like to report it.
CrashFireInjuryDeath
Recently, in the last 2 weeks since the writing of this post, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the driving path. This puts me and other drivers on the road in danger because it's extremely easy to oversteer and swerve off the road or into another driver, injuring or killing passengers. Although I have not taken this to a dealer yet, there are numerous articles online clearly stating this is a very dangerous issue-specifically with my 2017 model year. I see no warning lights that accompany this behavior. And that makes it all the more dangerous. Without any awareness of the issue, it's a lot more probable to experience the behavior and cause an accident.
Frequently asked questions
What are the most common problems on the 2017 Chrysler Pacifica?
Owners named Transmission / driveline most often — 353 of 1,606 reports (22%). That is the NHTSA file, not a diagnosis of every vehicle.
Are there recalls for the 2017 Chrysler Pacifica?
NHTSA lists 17 safety recall campaigns. They were filed about Seat belts, Brakes, Transmission / driveline, Electrical, and Engine. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.
What should I inspect before buying a 2017 Chrysler Pacifica?
Look up the VIN for open recalls. Have a shop drive it and check the transmission: hard or delayed shifts, burnt-smelling fluid, and 4WD engagement if equipped. Then skim owner filings for the same symptom and take that list to a mechanic.
Does a high complaint count mean I should skip this year?
No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Data: US EPA Fuel Economy Guide · snapshot 2026-10-04
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Source: NHTSA ODI / recalls, snapshot 2026-10-16. YearTell is not a government agency.